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c:\program files\Common Files can't be seen in windows xp

Posted on 2011-02-10
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Last Modified: 2012-08-14
I have the craziest problem

I can't see the Common files folder  within program files. I have show hidden files and  hide protected files unchecked.   Acrobat  reader won't install because of this. i can the folder in safe mode.

any ideas
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Question by:vanyab
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by:JPetersen92020
ID: 34866557
Are you logged in as an administrator? These files are only viewable as an admin. Most likely you will need to run as admin.
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by:evgeny_f31
ID: 34866599
what happens if you run start -> run - > %CommonProgramFiles%
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by:LeeTutor
ID: 34866613
If it can be seen in safe mode, then it is probably some startup program that runs in normal mode but not safe mode that is inhibiting your seeing of that folder.  In Windows 98/ME/XP/Vista/Windows 7, you can choose which programs are run at startup by using the Microsoft Configuration utility:  click on the Start button, choose Run, type in MSCONFIG (doesn't need to be all capitals), click OK.  Choose the Startup tab, deselect programs to run at startup by removing the check mark.  In Windows 9x/ME, you may need to disable just about everything except Explorer, ScanRegistry and SysTray.  In Windows XP/Vista/Windows 7, just click on the button for Disable All. Reboot and see if the problem goes away.  If it does then re-enable the startup programs one (or a few) at a time, reboot, and when the problem occurs again, there is your culprit.  If you have a great number of apps to narrow down on in trying to track down the culprit, do it instead by dividing up the loading programs into successively smaller halves:  disable half of them; if the problem doesn't go away, then the offending app is within the other half, so divide that group into half; or if the problem does go away, then the disabled group contains the offender, so again narrow down by dividing in half.  

In Windows XP/Vista/Windows 7: If the problem continues to come up with all startup programs disabled, then it is probably a driver or service.  You can click on the Services tab in MSCONFIG, click on the button for Hide All Microsoft Services, leaving only third-party services displayed, then try turning them off in the same way you did for startup programs.  Finally, if third-party services are eliminated from being the cause of the problem, you could try narrowing down on Microsoft services in the same way.
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Author Comment

by:vanyab
ID: 34866849
Disabled startup but no go
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Author Comment

by:vanyab
ID: 34866856
executed %CommonProgramFiles% - Error Windows Can't 'c:\Program'.
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Author Comment

by:vanyab
ID: 34866864
Yes I am logged in as Administrator
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Author Comment

by:vanyab
ID: 34866877
The folder is there , because If I try to create a folder called common files, XP tells me I can't use that name because folder exists.
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Expert Comment

by:dbrunton
ID: 34866887
At the command prompt try

cd %CommonProgramFiles%

cd "C:\Program Files\Common Files"
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Expert Comment

by:johnb6767
ID: 34866906
Another way to get the variable...

Start>run>cmd

set c<enter>

Should see "CommonProgramFiles" listed....

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Accepted Solution

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vanyab earned 0 total points
ID: 34867832
Hey  guys ...thanks for all your imput. The problem kept getting worse by the second. All of a sudden Documents and Setting was not accesible , then the All programs menu,  It had to be some type malware. that tweaked the registry or set local Policies   I decided to restore my systems from my last Acronis  Image and then restore the latest data.

Thanks again for your effort

-V


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Author Closing Comment

by:vanyab
ID: 34895112
it worked
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