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Importing PST to Exchange 2010 - HELP

Posted on 2011-02-10
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Last Modified: 2012-05-11
I am converting Lotus Notes NSF files to PST and trying to import them inot my new Exchange 2010. I see there is NO gui available (some internet sites show this but it was dropped in SP1 I assume). I tried using the EMS . . . and I get  a QUEUED response (after rights and syntax were painstakingly corrected) but nothing seems to happen.

What is my best bet to get this done.
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Question by:smartini67
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by:pitchford
ID: 34867487
I've always used Microsoft's ExMerge to extract data; never to push data. Not sure if ExMerge will even work with Exchange 2010 (we haven't migrated yet). See if this page will help you.

http://www.howexchangeworks.com/2009/08/where-is-exportimport-cmdlets-in.html
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by:expone
ID: 34867636
If you "only" have a handful of users, then you can import each user's PST file into Exchange from Outlook (which is under "File" menu and then "Import/Export" for the older Outlook versions).

Outlook 2010 has it "hidden" under File => Options => Advanced => Export (which will also allow you imports from PST into your Inbox, which will actually sit on the Exchange).
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by:lucid8
ID: 34871111
OK first thing you want to do is to ensure the box is completely patched

1. Install 2010 SP1 since it includes many changes/enhancements to the import export process, i.e. commands have changed and Outlook is no longer required.http://www.microsoft.com/downloads/en/details.aspx?FamilyID=50b32685-4356-49cc-8b37-d9c9d4ea3f5b

2. The install SP1 RU2 since it includes additional fixes to resolve import problems regarding certain problematic data problems in legacy databases and PST files. http://www.microsoft.com/downloads/en/details.aspx?FamilyID=7b983156-9e9f-4d29-9e9b-2369747e3b62&displaylang=en

3. Once the patches are applied check out this step-by-step article by Henrik Walther I think it will serve you well http://www.msexchange.org/articles_tutorials/exchange-server-2010/management-administration/look-import-export-mailbox-improvements-exchange-2010-service-pack-1-part2.html

4. and of course this detailed MS article will prove useful as well http://technet.microsoft.com/en-us/library/ee633455.aspx

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Author Comment

by:smartini67
ID: 34872385
1. this is a link for Exchange 2007

I am able to run the NEW-MAILBOX Import in the Exchange Managaement Shell . . . it shows queued . . . when does this actually start? how can I tell?
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by:lucid8
ID: 34872620
1. oops, sorry about that here is the link for RU2 http://support.microsoft.com/kb/2425179

2. From this MS Article MS article http://technet.microsoft.com/en-us/library/ee633455.aspx it explains Import and Export requests are performed by the Mailbox Replication Service, which also processes move requests and mailbox restore requests. All request jobs will be queued and throttled by MRS. For more information, see http://technet.microsoft.com/en-us/library/ff963524.aspx

3. To check on Status see http://technet.microsoft.com/en-us/library/ff607297.aspx
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by:lucid8
ID: 34872698
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by:smartini67
ID: 34872724
I have already been to all the links you have sent. But has anyone actually ever done this? do you nwo of any third party software that does imports?
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by:lucid8
ID: 34872862
1. Yes I have done this and it works just fine.  I sent you the links since there is allot involved and I wanted to ensure you had all the available information to review.

2. Have you also checked your event logs on your server and CAS server?  There was an issue with certain data types that would cause the CAS service to fail.  SP1 RU2 fixed most of these but there were still issues with some data out there, however, if its just sitting in the queue I don't think thats your issue

3. How many PST files are you trying to import?

4. have you read this article?  http://www.simple-talk.com/sysadmin/exchange/importing-psts-with-powershell-in-exchange-2010-sp1/
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Author Comment

by:smartini67
ID: 34872909
I think I got it . . . I was WAY overthinking. Your zerohourssleep link woke me up. I was able to import successfully and it all looks good. Thanks for your help.
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Expert Comment

by:lucid8
ID: 34873003
Excellent News, Glad the article were helpful.

For something like this I think articles are best because they have a great amount of information regarding how the import/export process works holistically and felt it was better to give you those then to start sending you a bunch of commands. :-)

BTW: My firm makes Exchange based products and one that could have helped you out, however, for what your doing the free tools work just fine.  That said if you are interested check out my profile to learn more about our products and my email address is also within should you want to chat offline.

Troy
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Expert Comment

by:lucid8
ID: 34873140
BTW for everyones benefit, ExMerge will NOT work with 2010, however, if you are interested in a more powerful solution that works with all versions of Exchange check out my profile.
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Expert Comment

by:lucid8
ID: 34873500
Smartini if all is well can you close the case?
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Author Comment

by:smartini67
ID: 34874352
SPoke too soon... Had 3 or 4 successes so went to a bigger file . . . 1.5 GB. Failed
Can open PST fine in Outlook. Ideas?
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Expert Comment

by:lucid8
ID: 34874418
1. Have you installed SP1 RU2?
2. Anything happening in your event logs?
3. is your CAS service by chance dying and then restarting?
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Author Comment

by:smartini67
ID: 34874528
This mailbox exceeded the maximum number of corrupted items that were specified for this move request.
I got this each time in a different folder . . . as I went in a removed mail . . . can I set the "maximum number" to unlimited?
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Author Comment

by:smartini67
ID: 34874543
What about scanpst
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lucid8 earned 500 total points
ID: 34874628

1. The parameter you are looking for is "BadItemLimit" and there is an available valid input range for this parameter is from 0 through 2147483647   http://technet.microsoft.com/en-us/library/ff607310.aspx

2. If the PST opens fine I doubt ScanPST is going to do anything for you, but it cant hurt to try (But only against a copy, not the original.

3. This might be one of the odd issues that others have run into regarding ANSI data types.  MS Corrected most of them but there are still a few instances happening.  If thats the case our Discovery Recovery product (look in my profile) can overcome this issue.

4. The other option is to try importing that PST that is failing via Outlook.  Some have been successful with that others not so much....
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