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Matthew KatzFlag for United States of America

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Before you can preform print-related tasks such as page setup or printing a document, you need to install a printer

I have a user that is getting the error in adobe acrobat standard 9.4.2 Before you can preform print-related tasks such as page setup or printing a document, you need to install a printer.

The default printer works fine in all other aplications like webmail and ms word 2010. System has windows xp pro with all updates installed, printer is HP officejet 6500.

I can't access print setup when the HP printer is the default and I have a pdf opened up, nothing happens. If I switch the default printer to adobe pdf and then open up the document i can switch the printer and print successfully and go to print setup.

I have tried rebooting, running repair in adobe acrobat, changing default printers and changing back, user is in admin group, I also updated printer driver from hp website.

Recap User was printing just fine now can't print from acrobat when default printer is HP.
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I was trying to avoid that scenario but will try to delete printer and install again since it is a remote site.
i ended up using a new printer driver after reinstalling and it worked.

thanks