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USB HDD problem

Posted on 2011-02-10
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Last Modified: 2016-06-26
Hi

I have updated my PC to 64bit running under windows 7. For some reason I can't get my Western digital 2.5 usb external drive to show up in windows explorer. In Admin Tools and disk management it show up ok but tells me Windows 7 can't access it. Is there a fix for this. Any help most appreciated. The usb HDD works fine on my laptop.

chestera
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Question by:chestera
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6 Comments
 
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Expert Comment

by:dn0rm
ID: 34868151
this could be due to the fact the drive letters may have changed on your newly updated computer...

if you right click computer on the start menus and go into storage > disk management  do you see your usb drive listed there  but without a drive letter?  if so just assign it an unassigned drive letter and you should be off to the races...

hope this helps, let us know if you need more help, thanks!

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dn0rm earned 2000 total points
ID: 34868154
sorry this often occurs if the drive letter change and the previous drive letter your USB drive was using is taken by a permanent drive (HDD or CD/DVD/Blu Ray)... you will need to right click computer and then go to manage...then the rest of my instructions should be accurate...apologies...
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Author Comment

by:chestera
ID: 34868160
dn0rm

Thanks didn't think of the drive letter. I will check it out and get back to you

chestera
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Expert Comment

by:dn0rm
ID: 34868165
no worries, sounds good.

thanks!!
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Author Closing Comment

by:chestera
ID: 34868172
dn0rm

Spot on. Could kick my self have been around computers since the Ark and should have known

Alan
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Expert Comment

by:dn0rm
ID: 34868478
...this still gets me every now and again!

glad to help!

my best to you!
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