Solved

NSAPI Plugin

Posted on 2011-02-10
16
2,072 Views
Last Modified: 2012-05-11
Hi All
  I am getting the following exception on my UI

"Message from the NSAPI plugin: Internal Server failure, NASPI Plugin.  Cannot Continue."

I could not see any logs.

Any hints?
0
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Question by:technokraft
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16 Comments
 
LVL 47

Expert Comment

by:for_yan
ID: 34868153
What is it you are running, when you get this  error?


http://answers.yahoo.com/question/index?qid=1006053024512
0
 

Author Comment

by:technokraft
ID: 34868161
Hi Yan
  Thanks for the link. But it does not say anything about the issues. Any link which says about the common problems for NSAPI?. Or anything related to the log message i posted?
0
 
LVL 47

Expert Comment

by:for_yan
ID: 34868168
I guess it has something to do with Weblogic, do you connnect to weblogic?

http://objectmix.com/weblogic/578976-internal-server-failure-nsapi-plugin.html
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LVL 47

Expert Comment

by:for_yan
ID: 34868173




Does this say anything to you:




to debug: add "Debug=3DALL" in iisproxy.ini and look at c:\temp\wlproxy.log=
..

Also run the isapi with the option of:
"Cached ISAPI applicaiton" and set the isolation level to "HIGH"

This is from:

http://objectmix.com/weblogic/551829-internal-server-failure-isapi-plugin.html



0
 
LVL 47

Expert Comment

by:for_yan
ID: 34868178


One more recommendation at the end of the same web page,
but no info if that helped:

You need to add a WLIOTimeoutSecs paramater to your iisproxy.ini file. The =
default
value is 300 seconds :-) See http://e-docs.bea.com/wls/docs81/plugins/plugi=
n_params.html#1143055.
0
 
LVL 47

Expert Comment

by:for_yan
ID: 34868184

More of the same idea:

http://forums.oracle.com/forums/thread.jspa?messageID=3383617

Is it all something which tells you anything useful, do you have access to Weblogic installation,
or you are from the user side of WL?

If so, you need to contact with WL administrators.
0
 

Author Comment

by:technokraft
ID: 34868622
HI
  The problem is only one live user is facing such problem...Can this sun one proxy error come due to time problem between browser and proxy only?
0
 
LVL 47

Expert Comment

by:for_yan
ID: 34868658
It could probably help if you could post more details about your configuration and about
what you are trying to do when you exprience this error.
0
 

Author Comment

by:technokraft
ID: 34868663
Hi
  The thing is i dont have direct access to logs..But the config guy told me there was no error on the console...Just on the browser...The user was trying to login and get to home page...But the tricky part is only that guy is facing such problem...we tried from same area, etc but we could not get a proxy timeout issue...SO was thinking whether a client network affect connection between our sun one proxy  server and our app ?
0
 
LVL 47

Expert Comment

by:for_yan
ID: 34868677
Yes, it looks in all cases this error has to do with some timeout and the remedy was
to increase the timeout time in somewhere in configuration.
I guess, most commonly this problem is associated with Weblogic plugin, but
I guess there may be different NSAPI plugins.  

What means - I could not see any logs ?  
0
 

Author Comment

by:technokraft
ID: 34869054
Hi
  I agree it is connection error and most probably between client network to proxy network.
  IS there any way to tell the weblogic plugin to stop printing the error i.e., to be silent ? :)
0
 
LVL 47

Expert Comment

by:for_yan
ID: 34869088
So you do have Weblogic plugin?
Did you try those recommendstions which they have in that links  which I sent earlier?

You need to add a WLIOTimeoutSecs paramater to your iisproxy.ini file. The =
default
value is 300 seconds :-) See http://e-docs.bea.com/wls/docs81/plugins/plugi=
n_params.html#1143055.

Increase this timeout number,
Then they aslo wrote how to add debugging output
0
 
LVL 47

Expert Comment

by:for_yan
ID: 34869123

That's what they write about debugging:
to debug: add "Debug=3DALL" in iisproxy.ini and look at c:\temp\wlproxy.log=
0
 

Author Comment

by:technokraft
ID: 34869276
Thanks for all the info..But the problem is only a specific user is getting this error.
So i was just thinking whether it can be due to his network problems
0
 
LVL 47

Accepted Solution

by:
for_yan earned 500 total points
ID: 34869504

Well, it could be some condition on the network, but if you increase this timeout parameter it should
not make anything worse, but maybe this user will not see these mnessages.
Also in one of the references they recommend to make this time 600 instead of 300 and
parameter is WLIOTimeOutSecs needed to be mentioned in explicitly in obj.conf

It seems to e it would be not bad idae to try - given several different people recommed the same remedy

0
 

Author Closing Comment

by:technokraft
ID: 35153800
Thanks for the tip
0

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