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Meeting invites not displayed in reading pane - Outlook 2007

Posted on 2011-02-10
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Last Modified: 2012-05-11
Guys,
We are on Exchange 2003.
Meeting invites from one user is not visible on reading pane.
All we see is
"This item contains active content which cannot be displayed in the Reading pane. Open the items to read the contents."

Any idea how to fix this?

I tired reinstalling outlook, tried from different laptop - no luck.

Thanks in advance.

Shaba
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Question by:Shabarinath Ramadasan
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4 Comments
 
LVL 11

Assisted Solution

by:Old User
Old User earned 1000 total points
ID: 34869289
Have you tried sending the meeting request form a different laptop but same user.

It sounds like that users Outlook is using a custom form for meeting requests and Outlook blocks them in the reading pane.

The other thing to try is create the user a new Outlook profile on their existing laptop and test again.

 
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LVL 14

Author Comment

by:Shabarinath Ramadasan
ID: 34870360
Hi dpreston68,

Yes. I tried configuring this user mailbox on my Outllook  (outlook 2010). But invites are still having the same issue.
Its not client specific and interestingly, invites from OWA dont have any issues.

its just from Outlook.
We tried new profile along with Outlook re-installation. No luck.

Thanks,
Shabarinath
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LVL 14

Accepted Solution

by:
Shabarinath Ramadasan earned 0 total points
ID: 34894018
Mailbox moved to a different server - No luck.

Finally, We got it done. Recreated the mailbox after exporting everything into PST.

Thanks,
Shabarinath
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LVL 14

Author Closing Comment

by:Shabarinath Ramadasan
ID: 34990687
As I got it resolved myself, I am marking my comment as answer.
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