We've had the Office 2007 compatibitly pack rolled out to our XP SP3 with Office 2002/XP SP3 computers for a while. I'm now looking to roll out the 2010 version. I've downloaded the exe from http://www.microsoft.com/downloads/en/details.aspx?familyid=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en
However when I run the exe it does one of three things, none of which seem right.
If the Compatibility Pack for the Office 2007 system is already installed it says that 'another versiohn is already installed' Presumably this means that I will need to uninstall the 2007 version before rolling out the 2010 version.
Displays a licence window for the Compatibility Pack for the Office 2007 system, extracts the Compatibility Pack for the Office 2007 system and then installs it. It then shows in Add and remove programs as Compatibility Pack for the Office 2007 system
Displays a licence window for the Compatibility Pack for the Office 2007 system, extracts the Compatibility Pack for the Office 2007 system and fails, with the error 'A network error occurred while attempting to read from the file C:\Program Files\MSECache\O2007Cnv\10
si' Looking in the location specified reveals that the file does not exist, not is it anywhere else, although it does seemt o create a O12conv.msi and its .cab file there. Attempting to run O12conv.msi gives the same error so I would imagine that it is within O12conv.mso that the OfficeConverter.msi is called
So, have I got a faulty download? I've tried downloading a few times. Has Microsoft got it wrong? shoudl it just say 2007 when its supposed to be 2010? and why does it try to install from and msi file that it hasn't unpacked?