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Office 2010 converter/compatibilty pack

Posted on 2011-02-11
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Last Modified: 2012-05-11
We've had the Office 2007 compatibitly pack rolled out to our XP SP3 with Office 2002/XP SP3 computers for a while. I'm now looking to roll out the 2010 version. I've downloaded the exe from http://www.microsoft.com/downloads/en/details.aspx?familyid=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en
However when I run the exe it does one of three things, none of which seem right.
  If the Compatibility Pack for the Office 2007 system is already installed it says that 'another versiohn is already installed' Presumably this means that I will need to uninstall the 2007 version before rolling out the 2010 version.
  Displays a licence window for the Compatibility Pack for the Office 2007 system, extracts the Compatibility Pack for the Office 2007 system and then installs it. It then shows in Add and remove programs as Compatibility Pack for the Office 2007 system
  Displays a licence window for the Compatibility Pack for the Office 2007 system, extracts the Compatibility Pack for the Office 2007 system and fails, with the error 'A network error occurred while attempting to read from the file C:\Program Files\MSECache\O2007Cnv\1033\OfficeConverter.msi' Looking in the location specified reveals that the file does not exist, not is it anywhere else, although it does seemt o create a O12conv.msi and its .cab file there. Attempting to run O12conv.msi gives the same error so I would imagine that it is within O12conv.mso that the OfficeConverter.msi is called

So, have I got a faulty download? I've tried downloading a few times. Has Microsoft got it wrong? shoudl it just say 2007 when its supposed to be 2010? and why does it try to install from and msi file that it hasn't unpacked?
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Question by:SYPTE-IT
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by:Trusol
ID: 34870091
Hi there, the current compatibility pack that is available from Microsoft covers office 2007 and 2010, so depending on how long you have had the pack installed, you should not need to change anything,  (have you tested with an office 2010 document?) However if you do, try an un-install and then install the latest version. But I dont think you need to. Hope this helps.
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by:SYPTE-IT
ID: 34870276
I've just tested with a simple Word document saved in 2010 on one of our PCs with the 2007 converter installed and it opened OK. However I'm still a bit confused. Does 2010 use the same format as 2007? If so why have MS released a 2010 converter (which is larger than the 2007 one so obviously different)?
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Trusol earned 250 total points
ID: 34870307
I believe it does use the same format (docx),  I could not tell you why they have realeased a new version when by the looks of it the 2007 version works fine. I would say if you are still not sure keep testing with what you already have, (Office 2007 comp pack, try different user/s and PCs) And if anything "weird" does occur please let us Know if not, then it should be fine.
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Author Closing Comment

by:SYPTE-IT
ID: 34995609
Not a solution, but an answer confirming my opinion. Thanks
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