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Cannot disable mailbox in Exchange 2010

Posted on 2011-02-11
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Last Modified: 2012-08-13
Hi.  I'm having a problem disabling a mailbox on Exchange 2010 SP1.  The mailbox is my own and I am a domain admin.  Other domain admins are not seeing this problem.  The error is:

Active Directory operation failed on <domain controller>.  This error is not retriable.  Additional information: In sufficient access rights to perform the operation.  Active Directory response: 00002098: SecErr: DSID-03150BB9, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0.  The user has insufficient rights.  

I have already attempted to restore inherited rights to the AD account.  Other advice?
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Question by:mptcmanage
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14 Comments
 
LVL 3

Expert Comment

by:JanStoops
ID: 34871109
Using adsi edit compare the administrator accounts?
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LVL 6

Expert Comment

by:mattconroy
ID: 34871252
Are you an Org Admin for Exchange 2010?
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LVL 26

Expert Comment

by:jar3817
ID: 34871474
Just because you're a domain admin doesn't mean you can do anything you want to the exchange database. Check the permissions on the mailstore and add yourself if necessary.
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Author Comment

by:mptcmanage
ID: 34871505
I don't think this has anything to do with my administrative privileges.  I can do other administrative functions in Exchange, including disabling other mailboxes.  I just can't disable this one mailbox.
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Expert Comment

by:JanStoops
ID: 34871548
Using EMS: get-mailboxpermission -identity <mailboxname>
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Author Comment

by:mptcmanage
ID: 34871646
I implicitly added me to the mailbox.

Identity             User                 AccessRights                                                IsInherited Deny
--------             ----                 ------------                                                ----------- ----
college.mptc.tech... COLLEGE\jloomans     {FullAccess}                                                False       False


Still cannot disable the mailbox.
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LVL 26

Expert Comment

by:jar3817
ID: 34871678
Not sure if it matters....but does someone have this mailbox open currently?
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Author Comment

by:mptcmanage
ID: 34871707
Nope.  Mailbox is closed.
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LVL 42

Expert Comment

by:Amit
ID: 34873673
Restart Exchange Server and see, if you are able to disable it
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LVL 8

Expert Comment

by:teomcam
ID: 34879998
Did you try to run Management Shell in elevated mode?
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Accepted Solution

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mptcmanage earned 0 total points
ID: 34887799
A coworker of mine found the answer.  The following is a quotation from the article he referenced.  I do not have a URL.

I had the same problem, and even with the checkbox checked it wouldn't work.  The answer was that a key permission was missing, even on the parent OU.  The error about a user not having permission is NOT referring to YOU.  The action is being performed by the Exchange Enterprise Servers group (specifically the Exchange server handling the move request).  
Make sure the Exchange Enterprise Servers group has the permissions for the following:
   - (Object tab) List Contents [Allow]
   - (Properties tab) Read Display Name [Allow]
   - (Properties tab) Write Display Name [Allow]
   - (Properties tab) Read Exchange Information [Allow]
   - (Properties tab) Write Exchange Information [Allow]
   - (Properties tab) Read Personal Information [Allow]
   - (Properties tab) Write Personal Information [Allow]
   - (Properties tab) Read Public Information [Allow]
   - (Properties tab) Write Public Information [Allow]
I was missing the Read/Write Exchange Information on a few users (don't know why), but after adding the ACLs back in it worked for everyone.
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LVL 42

Expert Comment

by:Amit
ID: 34888125
Thanks for Sharing.
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Author Closing Comment

by:mptcmanage
ID: 34932070
Found the answer ourselves.
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Expert Comment

by:ITdesk
ID: 38194173
I had a problem removing a user via the EMC & the solution was:
"Restore defaults" from Advanced Security Settings in the AD'S user object.
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