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Outlook 2010 - Flag Message for Follow-Up - "The function cannot be performed because the message has been changed."

Posted on 2011-02-11
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Last Modified: 2012-05-11
About 80% of the time when I click on a message and attempt to flag it for follow-up, I get the error message "The function cannot be performed because the message has been changed." I am running a 64bit version of Windows 7 Ultimate and 64 bit Office 2010 connected to Exchange server.

After reading some info here on EE I did delete my outlook profile and rebuild it, but that has not solved the issue.  

Here's the error message:
Error message
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Question by:gijames1982jl
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by:e_aravind
e_aravind earned 500 total points
ID: 34882876
Any other delegate(s) accessing the same mailbox from older version of Outlook?

Is this happening only with the "Cached Exchange Mode"?
Can you try and see if the issue goes away with the "Outlook /safe"


>Got any communicator installed along with the 64 bit Outlook?
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by:gijames1982jl
ID: 34883002
There are no other delegates, will try with the Outlook /safe switch, not using cached mode and no communicators installed.
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Expert Comment

by:e_aravind
ID: 34883268
You got any other mobile devices\applications connecting and sync. with the mailboxes?
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by:gijames1982jl
ID: 34890259
Yes, I have an Android, but the problem was present before I had that device.
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by:gijames1982jl
ID: 34891816
Doesn't go away with outlook /safe.
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gijames1982jl earned 0 total points
ID: 34892307
Enabling cached exchange mode did the trick.
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Author Closing Comment

by:gijames1982jl
ID: 34932160
Solution reached by following guide from other user.
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