HSTNN-S01X

Hello,

 I have a windows 7 HP ProBook 4710s that I'm trying to get this HSTNN-S01X port replicator to work with, but even though I installed the drivers listed for the product I connect the device and I hear the sound that a usb device was connected but nothing else. The user has admin privs but I dont know what else could cause this.
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Phelms215Asked:
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Phelms215Connect With a Mentor Author Commented:
The device just suddenly stopped a few days back, I checked windows updates however there are none that need to be installed and updated the drivers however it did not work either. The device is supposed to be mounting a flash hard drive but it is not.

I'm believing it's the device it's self because I changed the USB cable and that did not work either.
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Rob KnightConsultantCommented:
Hi,

Is there a BIOS setting or application setting that needs to be changed?

What exactly is the user trying to do with the port replicator - i.e. what isn't working?

Regards,


RobMobility.
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Phelms215Author Commented:
The device was broken, HP did a RMA it.
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