Phelms215
asked on
HSTNN-S01X
Hello,
I have a windows 7 HP ProBook 4710s that I'm trying to get this HSTNN-S01X port replicator to work with, but even though I installed the drivers listed for the product I connect the device and I hear the sound that a usb device was connected but nothing else. The user has admin privs but I dont know what else could cause this.
I have a windows 7 HP ProBook 4710s that I'm trying to get this HSTNN-S01X port replicator to work with, but even though I installed the drivers listed for the product I connect the device and I hear the sound that a usb device was connected but nothing else. The user has admin privs but I dont know what else could cause this.
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ASKER
The device was broken, HP did a RMA it.
Is there a BIOS setting or application setting that needs to be changed?
What exactly is the user trying to do with the port replicator - i.e. what isn't working?
Regards,
RobMobility.