Solved

CRM 4.0 Email router and CRM 2011 email router

Posted on 2011-02-11
3
1,010 Views
Last Modified: 2012-05-11
Ok for our upgrade we are looking at having parallel streams for a bit as we migrate various teams over to 2011.

Which would put us in this type of situation ..
1 Exchange 2007 server

2 CRM instances (one 4.0 the other 2011 )

we have email queues for both sales and support that would be migrating at different times ..
my question is this :

Can I have both email routers pointing to the same exchange server without issue ?

0
Comment
Question by:John Stevens
  • 2
3 Comments
 
LVL 4

Accepted Solution

by:
terminateall earned 500 total points
ID: 34872913
You can point both the email routers to one Exchange server. They will just hit the Web services.
So whether i have 1 client connecting to Exchange or I have 15 clients, it doesn't know the difference.
If they are setup for forward mailbox then they will have to use different mailboxes. Otherwise one router would be cleaning out the mailbox before the other could process the messages. But if it were 2 seperate deployments (In terms of CRM ) with seperate users, it wouldnt matter at all.

0
 
LVL 3

Author Comment

by:John Stevens
ID: 34890083
Thanks for the quick response,  so just to be sure I have you right -

As I move each department over I would need to disable the users in the 4.0 environment... and remove mailbox forwarding for the queues that are associated with those departments.  However outside of that everything should work out relatively smoothly  

0
 
LVL 4

Expert Comment

by:terminateall
ID: 34890262
Yes, that should work properly.
0

Featured Post

How does your email signature look on mobiles?

Do your employees use mobile devices to reply to emails? With mobile becoming increasingly important to the business world, it is in your best interest to make sure that your email signature looks great across all types of devices.

Join & Write a Comment

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
For cloud, the “train has left the station” and in the Microsoft ERP & CRM world, that means the next generation of enterprise software from Microsoft is here: Dynamics 365 is Microsoft’s new integrated business solution that unifies CRM and ERP fun…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
how to add IIS SMTP to handle application/Scanner relays into office 365.

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now