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OAB Issues

Posted on 2011-02-11
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Last Modified: 2012-05-11
cheto06:Ok, i thought this was working (it worked once before) but I am having the same issue again. I have a external mail enable contact that was hidden from the GAL.  I now need it visible so I unchecked the "hidefromaddressbook" box it has been over 4 days. I keep updating the OAB, downloading in outlook, getting in and out of CACHE MODE, but no luck. I still can't see my Email Contact when in cache nmode.  Please HELP!!!!


[PS] C:\Users\userUpdate-EmailAddressPolicy -Identity "Default Policy"
WARNING: The recipient "mycorp.com/Microsoft Exchange System
Objects/Offline Address Book - \/o=First Organization\/cn=addrlists\/cn=oab" is invalid
and could not be updated.
WARNING: The recipient "mycorp.com/Microsoft Exchange System
Objects/Offline Address Book - First Administrative Group" is invalid and could not be
updated.
WARNING: The recipient "mycorp.com/Microsoft Exchange System
Objects/Schedule+ Free Busy Information - First Administrative Group" is invalid and
could not be updated.
[PS] C:\Users\admin
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Question by:cheto06
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Expert Comment

by:AndreeaN
ID: 34881507
Ok, so a few things:
1. When you're not in cached mode can you see the contact in the address list?
2. If you can see your contact when not in cached exchange mode try closing Outlook and deleting the oab files | reopen Outlook | check the address book again. Once you close Outlook you can go to the command prompt and paste this command to delete the oab files: del "%userprofile%\Local Settings\Application Data\Microsoft\Outlook\*.oab"
3. If the above steps don't work and you can view the contact when not in cached mode have you tried updating the offline address book through the Exchange Management Console? You also have the option to remove and recreate the offline address book through the console which should be your next step if the above steps don't resolve the issue.
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Author Comment

by:cheto06
ID: 34889071

See comments below:
1.  When not in Cache Mode YES I can see the contact on teh address list.
2.I have deleted the *oab files from outlook- redownload the OAB and stuill nothing
3. Yes I havbe gone trhough MC and updated manually and nothing.
How do I delete and recreate a new OAB?  What effect, if any, would this have on my users?
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Expert Comment

by:AndreeaN
ID: 34893978
Check out these Technet links:
http://technet.microsoft.com/en-us/library/bb124351(EXCHG.80).aspx
http://technet.microsoft.com/en-us/library/bb123594(EXCHG.80).aspx
http://technet.microsoft.com/en-us/library/bb124351(EXCHG.80).aspx
they have all of the information you need to delete and recreate the offline address book. You must have a default address book at all times so if you only have a default address book you'll need to create a new one and set it as default before you can delete the existing one. While the address book is being created your users won't get any updates. I would recommend you create a new address book and only assign it to yourself at first. Wait for it to create and download it to ensure it has all of the information you need. As long as that succeeds you can proceed setting the newly created address book as default, assigning it to all of your users and deleting the existing address book. The next time your users connect to Exchange they will download the new address book as long as the Cached Exchange behavior has not been modified, see this blog for further details: http://blogs.msdn.com/b/dgoldman/archive/2006/07/03/new-active-directory-objects-are-not-showing-after-cached-mode-clients-download-the-oab.aspx

If you work in a large organization you may want to assign the new address book to groups of users and not everyone at once so everyone isn't downloading the address book the same day. Before recreating the address book you may also want to check out the troubleshooting steps at this link http://blogs.msdn.com/b/dgoldman/archive/2007/05/24/exchange-2007-objects-are-not-stamped-with-showinaddressbook-and-never-end-up-in-the-gal-after-a-gal-sync.aspx to see if there is anything that can help. Try also searching that blog as it has a lot of useful information and tools regarding the offline address book.



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Author Comment

by:cheto06
ID: 34898282
What does the last part of this output mean?

[PS] C:\Users\admin\Desktop>Get-EmailAddressPolicy

Name                          Priority                      RecipientFilter
----                          --------                      ---------------
Default Policy                Lowest                        Alias -ne $null
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Expert Comment

by:AndreeaN
ID: 34901496
If this was the only entry you received when you typed the command it means that you have one default Email Address policy applied to all of your users. The email address policy specifies the format of your email addresses and which format is the default like @domain1.com or @domain2.com

If you want to view further details about how this policy is configured open the Exchange Management console and expand Organization Configuration | Hub Transport | Email Address Policies tab | right-click the default policy and select Edit, you can go through and view all of the options without changing any settings.
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Author Comment

by:cheto06
ID: 34907767
Thanks,

So i think I am ready to create a new OAB.  Do I need to worry about creating a new virtual directory aswell or would it use  the extisting one.

Also, i can't figure out how to assinged it to me to start out with.

Thanks,
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Accepted Solution

by:
AndreeaN earned 500 total points
ID: 34912867
No, you don't need to create a new virtual directory, you can use the existing virtual directory for the distribution of both oabs. Check out this Technet article that discusses assigning an OAB to a specific mailbox: http://technet.microsoft.com/en-us/library/aa996345.aspx, you have a few options since you initially just want to assign it to your mailbox you can use the EMC option.
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Author Comment

by:cheto06
ID: 34919547
OK, i created a new offline addressbook and get the follwoing in event viewr. THis happens for version 2,3 and 4. I have assigned the AB to myself and I can't sync.

Task user@mycorp.com' reported error (0x8004010F) : 'The operation failed. An object cannot be found.'
What's missing?

OALGen is configured to generate version 2 or version 3 OAB files for offline address book '/o=First Organization/cn=addrlists/cn=oabs/cn=M5_OfflineAB' but there is no public folder server available. OAB versions prior to version 4 require a public folder server and cannot be generated at this time.  Please ensure that a public folder server with a replica of the Offline Address Book system folder is online and mounted, or disable all OAB versions other than version 4.
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Author Comment

by:cheto06
ID: 34953171
Do I by any chance need the Microsoft Exchange File Distribution service running for this to work? right now I have it disabled.
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Author Comment

by:cheto06
ID: 34953556
When I go into the Public Folder Management Tool and clikc on Schedule + Free Busy, then rigth click on Schedule+ Free Busy Information - First Administrative Group I get the attached screen shot errors and can't change anything inthere. The image below keeps popping up eveytime I click on anything.
Please help.
SFB.bmp
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Author Comment

by:cheto06
ID: 34964200
Any update here?
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