Outlook email deleted unable to recover no rule or user delete request.
Posted on 2011-02-11
I am running SBS 2008.
I have a user that keeps loosing email.
An external email comes in to 3 internal recipients. Two of the recipients receive the email no problem. The third (Cathy) never sees the email. I find the message in her inbox “recover deleted items”. When I try to recover the email the process seems to run ok with no errors but the email does not show back up in the inbox. I then go back to the recover email and it is back in the inbox deleted recoverable items.
I am lost as to why this is happening.
I have changed computer. I have changed clients. I have changed AV software.
What could cause email to be deleted from the inbox and how do I fix this?