Solved

Windows 7/64 unable to print to Minolta C353 - RPC error

Posted on 2011-02-11
1
704 Views
Last Modified: 2012-05-11
Our Windows 7/64 installation has been pretty successful, with most 64-bit print drivers working well off of our 2003 SBS.

However, one user has a glitch when he tries to print to our Minolta c353 -- he gets this error:

Error: the RPC server is unavailable

He's logged into the domain with local Administrator user rights but I can't modify the RPC service settings in the RPC Service Properties window.

Also, when I log into the local box as Administrator (i.e. take the domain out of the equation), the RPC Service properties are still greyed out.

This doesn't happen with other Windows 7/64 users. How can I resolve what appears to be an RPC issue related to the 64-bit C353 server print queue?

All remarks welcome.
0
Comment
Question by:d4nnyo
1 Comment
 
LVL 63

Accepted Solution

by:
SysExpert earned 500 total points
ID: 34873399
Sounds like an issue with the way it was installed.

Also double check the Local admin is set correctly compared to other machines.

Cold also be a corrupted local profile.

Lastly I would try to use the  UPDPCL6Winx64  drivers.  
I have
UPDPCL6Winx64_11010EN  for a C203 and they work great


I hope this helps !

0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question