Solved

Windows 7/64 unable to print to Minolta C353 - RPC error

Posted on 2011-02-11
1
708 Views
Last Modified: 2012-05-11
Our Windows 7/64 installation has been pretty successful, with most 64-bit print drivers working well off of our 2003 SBS.

However, one user has a glitch when he tries to print to our Minolta c353 -- he gets this error:

Error: the RPC server is unavailable

He's logged into the domain with local Administrator user rights but I can't modify the RPC service settings in the RPC Service Properties window.

Also, when I log into the local box as Administrator (i.e. take the domain out of the equation), the RPC Service properties are still greyed out.

This doesn't happen with other Windows 7/64 users. How can I resolve what appears to be an RPC issue related to the 64-bit C353 server print queue?

All remarks welcome.
0
Comment
Question by:d4nnyo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 63

Accepted Solution

by:
SysExpert earned 500 total points
ID: 34873399
Sounds like an issue with the way it was installed.

Also double check the Local admin is set correctly compared to other machines.

Cold also be a corrupted local profile.

Lastly I would try to use the  UPDPCL6Winx64  drivers.  
I have
UPDPCL6Winx64_11010EN  for a C203 and they work great


I hope this helps !

0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question