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Outlook Read Receipt

Posted on 2011-02-11
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Last Modified: 2012-05-11
Ok, here’s my problem.  I have Exchange 2003 SP2 running on Windows 2003 SP2 server.  I have all users that have the “Read receipt” enable in their Outlook.  They all so have “always send a response” enabled.  One of my uses don’t receive a read receipt.  Is there any way to track the problem down?
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Question by:kfasick
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5 Comments
 
LVL 9

Expert Comment

by:suvmitra
ID: 34873545
I believe it is not so automated. Whenever senders asked for read receipt it is only the recipient who can allow further not  to send the response manually. May be the user has further manipulated the option which you tried to set automated!
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Author Comment

by:kfasick
ID: 34873628
Even when the recipient get and reads the email and has send receipt, the sender don’t get the receipt.  The sender and receiver are in the same office and I’ve verified the settings on both Outlooks.
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LVL 9

Expert Comment

by:suvmitra
ID: 34873780
Should work in the same way until some other things plays their part..

Which version of outlook you have installed for all?

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Author Comment

by:kfasick
ID: 34873868
Both have Outlook 2007.
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Accepted Solution

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suvmitra earned 2000 total points
ID: 35035166
Well you need to check and recheck the User Profile. How it is configured...whether all the users are using same email client or not. Read Receipt thing only works if outlook for the user is properly configured..if the same user is using a web client..read receipt will not work,
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