Solved

Outlook Read Receipt

Posted on 2011-02-11
5
396 Views
Last Modified: 2012-05-11
Ok, here’s my problem.  I have Exchange 2003 SP2 running on Windows 2003 SP2 server.  I have all users that have the “Read receipt” enable in their Outlook.  They all so have “always send a response” enabled.  One of my uses don’t receive a read receipt.  Is there any way to track the problem down?
0
Comment
Question by:kfasick
  • 3
  • 2
5 Comments
 
LVL 9

Expert Comment

by:suvmitra
ID: 34873545
I believe it is not so automated. Whenever senders asked for read receipt it is only the recipient who can allow further not  to send the response manually. May be the user has further manipulated the option which you tried to set automated!
0
 

Author Comment

by:kfasick
ID: 34873628
Even when the recipient get and reads the email and has send receipt, the sender don’t get the receipt.  The sender and receiver are in the same office and I’ve verified the settings on both Outlooks.
0
 
LVL 9

Expert Comment

by:suvmitra
ID: 34873780
Should work in the same way until some other things plays their part..

Which version of outlook you have installed for all?

0
 

Author Comment

by:kfasick
ID: 34873868
Both have Outlook 2007.
0
 
LVL 9

Accepted Solution

by:
suvmitra earned 500 total points
ID: 35035166
Well you need to check and recheck the User Profile. How it is configured...whether all the users are using same email client or not. Read Receipt thing only works if outlook for the user is properly configured..if the same user is using a web client..read receipt will not work,
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question