I have a pretty serious issue.
I logged into my plesk control panel and there was a prompt to update the plesk from 10.0 to 10.1.1 and I said go for it.
As soon as it was complete the server no longer accepted incoming mail, please see the attached returned email I am receiving.
The mailbox is there and I can even log into it via webmail.domain.com but an email is sent to it then there is an immediate rejection and I do not receive anything in my inbox.
I did contact parallels and my server company but no fix in over 48 hours.
We have tried installing a new qmail app and that did not work... same error
Please let me know if you have any incite!
Hi. This is the qmail-send program at domain.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
Sorry, no mailbox here by that name. (#5.1.1)
--- Below this line is a copy of the message.
Received: (qmail 31103 invoked from network); 9 Feb 2011 17:42:15 -0700
Received-SPF: none (no valid SPF record)
Received: from fed1rmfepo103.cox.net (18.104.22.168)
by 11-11-11-111.dedicated.abac.net with SMTP; 9 Feb 2011 17:42:15 -0700
Received: from fed1rmimpo03.cox.net ([22.214.171.124])
(InterMail vM.8.01.04.00 201-2260-137-20101110) with ESMTP
for <firstname.lastname@example.org>; Wed, 9 Feb 2011 19:43:45 -0500
Received: from ip24-251-111-11.ph.ph.cox.net ([126.96.36.199])
by fed1rmimpo03.cox.net with bizsmtp
id 60jl1g00818K1hk040jltj; Wed, 09 Feb 2011 19:43:45 -0500
X-Authority-Analysis: v=1.1 cv=icgemsq+LqMGY4m7IOkEF2G2WQn18U66bW9J96xD/bo=
c=1 sm=1 a=kj9zAlcOel0A:10 a=3GzuMi10v4g+dOKMD8kVdg==:17
a=e-A66-pieZJ-uvb7aW4A:9 a=e-A66-pieZJ-uvb7aW43Udwuf9MA:4 a=CjuIK1q_8ugA:10
Authentication-Results: cox.net; none
From: Matt Graff <email@example.com>
To: Matthew Graff <firstname.lastname@example.org>
Content-Type: text/plain; charset=US-ASCII; format=flowed
Mime-Version: 1.0 (Apple Message framework v936)
Date: Wed, 9 Feb 2011 17:42:16 -0700
X-Mailer: Apple Mail (2.936)