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Outlook 2011 for Mac not searching

Posted on 2011-02-11
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Last Modified: 2012-05-11
I upgraded a client laptop with Outlook 2011 for MAC, connected to an Exchange 2010 server.  For some reason, the search does not return any results.  Any ideas what this could be?
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Question by:ptsolutionsinc
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BCipollone earned 250 total points
ID: 34874121
Has the hard drive had been included in the privacy setting under the Spotlight preferences?

Go to Settings -> Spotlight -> Privacy
Ensure the drive you have your email stored on is not present in Privacy

Go to Settings -> Spotlight
Ensure email is turned on

Then open "terminal"
and type either
sudo mdutil -i on /ReplacePathToOutlookFolder
or
sudo mdutil -i on /Users
or just do the entire drive
sudo mdutil -i on /

Reference: http://www.officeformac.com/ms/ProductForums/MacOutlook2001/104
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Author Comment

by:ptsolutionsinc
ID: 34901850
I will give the recommendations above a try.  I have a scheduled appointment with the client later this week.
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Author Comment

by:ptsolutionsinc
ID: 34906504
Thank you BCipollone, your recommendations worked.
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