Solved

Outlook 2011 for Mac not searching

Posted on 2011-02-11
3
663 Views
Last Modified: 2012-05-11
I upgraded a client laptop with Outlook 2011 for MAC, connected to an Exchange 2010 server.  For some reason, the search does not return any results.  Any ideas what this could be?
0
Comment
Question by:ptsolutionsinc
  • 2
3 Comments
 
LVL 13

Accepted Solution

by:
BCipollone earned 250 total points
ID: 34874121
Has the hard drive had been included in the privacy setting under the Spotlight preferences?

Go to Settings -> Spotlight -> Privacy
Ensure the drive you have your email stored on is not present in Privacy

Go to Settings -> Spotlight
Ensure email is turned on

Then open "terminal"
and type either
sudo mdutil -i on /ReplacePathToOutlookFolder
or
sudo mdutil -i on /Users
or just do the entire drive
sudo mdutil -i on /

Reference: http://www.officeformac.com/ms/ProductForums/MacOutlook2001/104
0
 

Author Comment

by:ptsolutionsinc
ID: 34901850
I will give the recommendations above a try.  I have a scheduled appointment with the client later this week.
0
 

Author Comment

by:ptsolutionsinc
ID: 34906504
Thank you BCipollone, your recommendations worked.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you don't know how to downgrade, my instructions below should be helpful.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question