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faxing over digital service

Posted on 2011-02-11
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Last Modified: 2012-05-11
I'm in need of faxing, I have an HP Officejet 6500A Plus e-All-in-One Printer - E710n
I had a analog line for the faxing but now I'm using Comcast ISP and voice service (phone) combo which includes a static IP address. I aslo run a Small Business Server 2003.

Comcast tells me I cannot run faxing over this digital connection and if I'd like to I'll have to order another line from them to be used just for faxing or have my phone company sale us a new line for faxing.

Any suggestions?
Recap: I rather not order a new line for faxing
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Question by:jsarinana
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by:Cliff Galiher
ID: 34875268
You have a couple options.

You can go with a cloud-based fax service. eFax, Ringcentral, and others offer fax services that are less expensive than paying for a fax line.

Or you can purchase an ATA (a small device that converts analog to digital) and see if Comcast will provide you the necessary info to configure it to connect to their service. Doing so properly requires SIP registration info (which Comcast uses) but sometimes they don't let end-users use their own devices, so you may not have this option.

Finally, you can drop the Comcast phone service and go with another digital service provider and run it over your existing Comcast connection. You'd essentially be replacing Comcast's SIP service with a company more flexible in service, equipment, and support. There are many good ITSPs out there....even Skype's business service offers SIP connectivity. So you have a few options.

-Cliff
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Author Comment

by:jsarinana
ID: 34875752
Maybe an ATA adapter will do, any suggestions one an ATA?
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Cliff Galiher earned 500 total points
ID: 34876058
I've been happy with Grandstream, but there are many out there. YMMV.

-Cliff
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Author Closing Comment

by:jsarinana
ID: 34953618
thanks
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