Outlook 2007 doesn't see user account in exchange 2007

Posted on 2011-02-11
Medium Priority
Last Modified: 2012-05-11
In a Windows 2008 domain with XP and Win7 pc's, one account that can logon to the domain fine from win xp, but  cant connect to the exchange mail account using Outlook 2007. The email account is accessable using Outlook web access, so that proves the account is working.

Outlook says it can't find the account but it finds all the other email accounts in exchange.

Any suggestions?
Question by:Tony Giangreco

Accepted Solution

alreadyinuse earned 2000 total points
ID: 34875080
Do you see the account in the Global Address List? It must show in the GAL to be able to connect Outlook to the mail account.
LVL 25

Author Closing Comment

by:Tony Giangreco
ID: 34926201
It was a GAL update issue.

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