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missing mail from pop connector

Posted on 2011-02-11
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Last Modified: 2013-11-30
Have a client who had the pop accounts in his outlook, and worked fine, got exchange mail and pop accounts without a problem, Now he bought an extra notebook and wanted the same mails. Setup the pop3 connector on the SBS2003 like usual. But mails are not found in the mailbox from the account, checkiing the webmail of the account and there gone.
Mailtracker in exchange finds no trace of the mail.
No av mail/spam scanner on the server.
Any Idea's
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Question by:techdienst
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6 Comments
 
LVL 22

Expert Comment

by:Larry Struckmeyer MVP
ID: 34875231
A notebook, or any system, that is external to the SBS domain should get its mail from the SBS, or any Exchange server, via Outlook Anywhere.  Pop3 is a kludge.  Don't use it.  

The explanation for Outlook Anywhere, with explicit instructions on how to set it up, can be found on your RWW landing page.
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Author Comment

by:techdienst
ID: 34877226
it gets its emal from exchange, but the server 'misplaces' the mail it gets from the pop host. Used to work perkectly when the pc got the mail from the pophost
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Accepted Solution

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Larry Struckmeyer MVP earned 1500 total points
ID: 34878455
Hi:
If you mean that the pop3 connector for exchange does not bring the mail down from the ISP to your SBS Exchange server, this is one of the issues of the pop3 connector.  It will sometimes work and sometimes not work.  The usual cause is that it does not deal well with mail addressed to more than one recepient., but there are baffeling examples of in not working for reasons that no one has been able to understand.

The solution is one of two alternatives that folks have found.  the best one is to use SMTP mail and have the mail sent directly to your SBS Exchange server.  For that, all you need is a static ip or a dynamic to static service such as dyndns.com, and change you MX records.

The other "fix" a workaround really, if for some reason you cannot use SMTP mail, is to use a third party pop3 connector, many of which have been flawless.
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Author Comment

by:techdienst
ID: 34879648
any examples of thrustworthy  pop3 connecters for sbs2003?
Never had to use one before
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Author Comment

by:techdienst
ID: 34879839
think I realy need the  extarnal popconnector for that account   just found this

The POP3 connector retrieves the user's email (john.doe@domain.com) and routs it to the appropriate local Exchange mailbox (jdoe@domain.local), just like it's supposed to do, but only if jdoe@domain.local is set as the primary reply-to addresses under the Email Addresses tab in the user's properties.
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Author Closing Comment

by:techdienst
ID: 34879844
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