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Not Read emails

We are having a strange issue. We have a secretary that keeps getting a group of "not read" emails in her Outlook. This has happened just about once a week for the past three weeks. It's a slew of emails that says that her email has been deleted without being read. It's only from her manager too. Oh, and it's the exact same subjects, in the emails, from the previous groups.

I'm looking to resolve this, but I don't even know where to start. If you need more information, let me know and I'll provide it.

sshah254

Check the rules that are setup in her Outlook.

There must be a rule that is deleting these emails.

If there is a rule that is setup on the server side, you may have a bigger problem.

Start on the client first.

Ss

Robins_Morton

ASKER

She did have a rule that was to clear the categories but I don't think that would do it, do you?

I don't have any rules on the server side.
The strange thing is that she's getting about 35 of these and they all have the same subject line.
Example, "Not Read: 21st Century Oncology" is one of the subjects. She's gotten three groups of these. They all have the exact same subject of the ones before.

So I'm wondering if there is something stuck in the system?

ASKER CERTIFIED SOLUTION

Suliman Abu Kharroub

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Robins_Morton

ASKER

I'll let you know if that fixed it. It happens every Friday, so I'll no more then.

Robins_Morton

ASKER

Well, it's Friday and still nothing has happened. I'll wait another week, then I'll assign points. I hope this fixes it, but I'm not sure how it did.

Glen Knight

This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.