Solved

Not Read emails

Posted on 2011-02-11
7
286 Views
Last Modified: 2012-05-11
We are having a strange issue.  We have a secretary that keeps getting a group of "not read" emails in her Outlook.  This has happened just about once a week for the past three weeks.  It's a slew of emails that says that her email has been deleted without being read.  It's only from her manager too.  Oh, and it's the exact same subjects, in the emails, from the previous groups.

I'm looking to resolve this, but I don't even know where to start.  If you need more information, let me know and I'll provide it.
0
Comment
Question by:Robins_Morton
7 Comments
 
LVL 9

Expert Comment

by:sshah254
ID: 34875239
Check the rules that are setup in her Outlook.

There must be a rule that is deleting these emails.

If there is a rule that is setup on the server side, you may have a bigger problem.

Start on the client first.

Ss


0
 

Author Comment

by:Robins_Morton
ID: 34875442
She did have a rule that was to clear the categories but I don't think that would do it, do you?

I don't have any rules on the server side.
The strange thing is that she's getting about 35 of these and they all have the same subject line.
Example, "Not Read: 21st Century Oncology" is one of the subjects.  She's gotten three groups of these.  They all have the exact same subject of the ones before.

So I'm wondering if there is something stuck in the system?
0
 
LVL 23

Accepted Solution

by:
Suliman Abu Kharroub earned 500 total points
ID: 34880462
I had the same issue in the pass, to be honest I did not found a solution but as a workaround I deleted the outlook rule and that did the trick.
0
Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

 

Author Comment

by:Robins_Morton
ID: 34896361
I'll let you know if that fixed it.  It happens every Friday, so I'll no more then.
0
 

Author Comment

by:Robins_Morton
ID: 34930200
Well, it's Friday and still nothing has happened.  I'll wait another week, then I'll assign points.  I hope this fixes it, but I'm not sure how it did.
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 35170780
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now