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Can't access Yahoo Account
I have a client that owns an exclusive high end restaurant. He had a yahoo account to have items sent that he didn't want accessed on their company servers.
He found out last week that the woman that has run the operation for almost 20 years has been embezzling large sums of monies along with two servers.
In the interim of termination, this woman changed the password on the yahoo account. She also originally setup the account, so we have no idea of the answers for the security questions.
We desperately need in this email, especially with Valentine's Weekend that he has celebrities that send to this account for reservations, correspondence, etc.
I have access to the machine that she used.
Is there ANY utility that will allow me to reset or recover this for him ASAP?
Thanks
He found out last week that the woman that has run the operation for almost 20 years has been embezzling large sums of monies along with two servers.
In the interim of termination, this woman changed the password on the yahoo account. She also originally setup the account, so we have no idea of the answers for the security questions.
We desperately need in this email, especially with Valentine's Weekend that he has celebrities that send to this account for reservations, correspondence, etc.
I have access to the machine that she used.
Is there ANY utility that will allow me to reset or recover this for him ASAP?
Thanks
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^ I'll second that utility. I've used it for MSN account and POP account in Outlook Express,
but with the caveat that you (and your counsel) read the TOS from Yahoo.
http://info.yahoo.com/legal/us/yahoo/utos/utos-173.html
If the computer belongs to the business, you can install what software you want.
If the email account was setup for the business, and not for personal use, then a reasonable person would expect that the email account would belong to the business upon termination, not the individual who created the account.
As an administrator, I create tons of accounts...but I don't lay claim to them. If they are created for the business and used for the business, then I turn over credentials to the business.
But, that doesn't help you right now. Probably nothing will, except for requesting the account credentials from the person who currently holds them. You could get Yahoo involved in a TOS violation claim if the former employee uses the account to contact customers or misrepresents affiliation with your company. That could result in immediate termination or suspension of the account. Which is good in the long-term, but not in the short term.
Your counsel should already be in touch with the former employee's representative, as well as the prosecutor and law enforcement doing the investigation. Bring this issue up. It's relevant, and may get the opposing counsel to hand over the password.
but with the caveat that you (and your counsel) read the TOS from Yahoo.
http://info.yahoo.com/legal/us/yahoo/utos/utos-173.html
If the computer belongs to the business, you can install what software you want.
If the email account was setup for the business, and not for personal use, then a reasonable person would expect that the email account would belong to the business upon termination, not the individual who created the account.
As an administrator, I create tons of accounts...but I don't lay claim to them. If they are created for the business and used for the business, then I turn over credentials to the business.
But, that doesn't help you right now. Probably nothing will, except for requesting the account credentials from the person who currently holds them. You could get Yahoo involved in a TOS violation claim if the former employee uses the account to contact customers or misrepresents affiliation with your company. That could result in immediate termination or suspension of the account. Which is good in the long-term, but not in the short term.
Your counsel should already be in touch with the former employee's representative, as well as the prosecutor and law enforcement doing the investigation. Bring this issue up. It's relevant, and may get the opposing counsel to hand over the password.
>>you will not break into the account
Actually it is surprisingly easy, so never assume your stuff is safe.
While it's true that she is the owner of the account, you may be able to lay claim to the emails being sent to the account as being your business-related property. At least a lawyer could write a scare letter on that basis and maybe get her to either hand over the keys or delete it. Her actions and possibly inaction, if it causes you harm, could be the basis of a claim.
Actually it is surprisingly easy, so never assume your stuff is safe.
While it's true that she is the owner of the account, you may be able to lay claim to the emails being sent to the account as being your business-related property. At least a lawyer could write a scare letter on that basis and maybe get her to either hand over the keys or delete it. Her actions and possibly inaction, if it causes you harm, could be the basis of a claim.
ASKER
IEPass worked perfectly! Thanks!
As for a programmatic solution, you will not break into the account. Email providers pay millions of dollars a year to insure security, nothing you can do to "hack" it.
Attempt at resolving the issue with her (thats all you can do).