Here is the Setup.
A SBS2003 R2 box sits in an office environment with 10-15 users connecting to it. Servers and workstations are completely up to date with windows updates. They are running the Trend Micro Worry Free Business solution. Nothing else runs on the machines themselves other than Trend Micro.
All of the users are using Outlook 2003 and only have their Mailbox on the exchange server open under outlook.
What they are doing is clicking and dragging individual emails from their mailbox to mapped folders located on the server. (They are a law firm so this must be done for individual file cases to be housed.)
They can copy 3-4 messages and then they get an error “Not enough storage available to process this command.” Once this error occurs they can no longer copy ANY email to ANYWHERE, not the server, not their desktop, etc…
Rebooting is the only option to fix this. This also does not happen all the time and it happens sporadically to all of the machines.
I have followed instructions by Microsoft to increase the IRPStackSize. That has not helped at all.
From what I have read I it was possibly the server not being able to handle all of the requests, so once this happened to the machine I unplugged it from the network. Let “cached exchange mode” kick in and tried to put emails to the desktop. Still get the same error and cannot save even 1 message. It seems to me like once the machine gets into a tizzy nothing matters and you have to reboot it. I even rebuilt one of the machines and it immediately did this once I got it set up.
I am at my wits end to figure out what else to do. The server has plenty of memory and is using about 60% of it.
We need to find a solution to this because it is wasting valuable time and money. Any suggestions? This has to be the worst thorn in my side Microsoft never addressed and fixed. Seems like a lot of people have this issue. Please help!