I have an XP Pro SP3 x86 laptop that will not connect to a remote computer through RWW running on SBS 2008. Numerous other remote users have no problems. The error message is as follows:
“The Microsoft Terminal Services Client ActiveX control (also known as Microsoft RDP Client Control) is either not available, or is not enabled. For more information about installing and enabling this ActiveX control, see the Microsoft TechNet Web site (http://go.microsoft.com/fwlink/?LinkId=103719).”
I have performed all of the suggestions from this MS article, http://support.microsoft.com/default.aspx?scid=kb;EN-US;951607
, and nothing helped. The ActiveX does not even show up in the Add-in manager. Resetting IE8, even reinstalling IE8, did nothing. Deleting all those registry keys and doing the “Fix It” utility did nothing. The site has been added to the laptop’s Trusted Sites, and the security has been customized for Trusted Sites to allow ActiveX prompting and installation. I have tried to install the RDP client manually, but the error is that the SP level of XP is beyond the client version, and it would not install.
I am at a loss here. Everything that should work, doesn’t. Any suggestions? I will be monitoring the thread consistently until I can correct this.