I have a network of about 10 workstations, 1 server. The server is an exchange/file server. A user complained that no matter what computer he logged into OWA from, downloading an attachment was either very slow or just wouldn't work if it was larger. After logging into the server, I ran a speed test and got 2.86mb download speed which is normal for Verizon DSL, but only .02mb for upload speed, which is supposed to be 768kbps. The offsite backups are not running, and I scanned for viruses on the server. I turned off most of the computers on the network, and still the same problem. I rebooted the modem, router, and server as well. I downloaded Wireshark, but I see mostly packets from logmein that I'm using. I am working on this remotely, is there any easier way to troubleshoot whether the slow upload speeds are being cause by Verizon or because of increased useage?