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Filemaker Pro 11 Can't Export To Excel 2007

One of my employees cannot export from an FM Pro 11 DB to Excel 2007. She could until today. Everyone else on my network can still export as usual.

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is it machine or account relatated?
Can you describe the specific steps?
Are there any error messages?
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Found a very old script that was running on one of our servers that was entering the data in repeatedly. Disabled script and the problem went away.