Outlook 2010 Cached Mode Greyed Out
Posted on 2011-02-11
We have an ADMIN install setup and originally it was configured with an Admin.MSP file to disable Cached Mode. I believe this is where the problem is coming in.
I'm trying to turn cache mode on, but it's greyed out.
I've updated the Group Policy to allow everyone to change the cache mode to on or off.
I've even gone as far as making registry edits that I found on google. One being in the following location: HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Outlook\dde8d87e8e2f31469579e0aceaef7bc1
It states to change the key 00036601. When I do, as soon as I load outlook it always resets it back to 04 10 00 00
I've also looked for the NoOST option with no success - doesn't seem to exist with outlook 2010.
Anyone have any idea's on how I can get Cache mode turned on?
At this point, I'm very close to just formatting and installing Office 2010 WITHOUT the Admin file. By the way, I've updated the Admin file so it no longer disabled cache mode - it leaves it off, but lets the user change it (which is what we want now).
How can I turn cache mode on after all of the above has failed? Thanks!