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Black perry devices error 20609  no key activation

Posted on 2011-02-11
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Last Modified: 2012-11-17
all Black perry devices can not connect to the server error 20609 no key activation availiable . I hav tried to rebooting the server and reconfiguring one handset and it is working sucessfully , But I have 250 devices . I can reconfigure all of these devices . Is there any solution .
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Question by:ise_ops
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RobMobility earned 1500 total points
ID: 34895867
Hi,

What version of BES are you using:

What circumstances led to the issue - was there an an Exchange issue or something similar?

If you are using BES 4.1, you can highlight all users in BlackBErry manager and set the same activation password which would be emailed to them?

In BlackBerry 5, you can select manage multiple users, select your users and then set activation password.

Regards,


RobMobilioty.
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by:ise_ops
ID: 35274081
OK , I will check this !
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