Delete cached email Exchange user

Posted on 2011-02-12
Last Modified: 2012-05-11
Dear Experts,
We have a user that will soon finish to cooperate with our company.

We would like to save his email from exchange 2010 to somewhere, and we can use export-MailBox for it, but we don't know how to delete it also from his cached Outlook 2010.

Thank you.
Question by:uniprof
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
LVL 76

Expert Comment

by:Alan Hardisty
ID: 34878588
The only way to delete mail from the users local computer is to delete the local .ost file and then remove the profile for Outlook via the Control Panel> Mail icon.

Author Comment

ID: 34878591
so no way to do it remotelly?

LVL 76

Expert Comment

by:Alan Hardisty
ID: 34878597
Depends on what you mean by remotely.

If you have remote access, then you can delete the file.  If no remote access, then as long as the Outlook profile and .ost file exists, then they can access the mail fairly easily.

Author Comment

ID: 34878655
as the user is connected with exchange 2010, if we remove all the email inside the mailbox on exchange server, when the client will sync, will not delete all?

LVL 76

Accepted Solution

Alan Hardisty earned 500 total points
ID: 34878665
Yes - if you create a profile on a computer in your office, export the mailto .pst then delete All mail, then empty the Deleted Items and Recover Deleted items, the next time they sync, their mail will be synced and removed from their computer.

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question