We recently experienced a problem with our EMC AX100 NAS storage array that was traced to a lost/corrupt flare code. We successfully reinstalled the flare code and the array is once again operational, however 6 out of the 12 Maxtor SATA drives are now reporting bad and will not initialize. We suspect that the corrupted flare code caused thousands of SMART errors to be logged on the drives causing the array to "think" they are bad.
We suspect that all the data is intact, but in order to put the drives back in the RAID group we need to reset the SMART counters or disable the SMART functionality altogether.
Is there a utility out there that can clear the SMART counters on the drives?