Solved

Outlook 2007: Error 1334: The file "OUTLFLTR.DAT" cannot be installed . .

Posted on 2011-02-12
5
1,061 Views
Last Modified: 2012-05-11
I have a user running Windows XP Pro with SP3 on a Dell laptop

In Outlook 2007, every time user opens Outlook it starts to process a normal “Send and Receive”. Then a dialog pop up box comes up that says “Microsoft Office Enterprise 2007”
In this dialog box, it says

Error 1334: The file "OUTLFLTR.DAT" cannot be
installed because the file cannot be found in the cabinet file
“PATCH_CAB”. This could indicate a network error, an
error reading from the CD-ROM, or a problem with this
package

-       I tried inserting a the installation CD to try to recover the file. Didn’t work.
-      I tried reinstalling Office 2007 from the original CD. I chose the “repair” option. It went thru the process and came to a point where the same error popped up and backed out of the installation.
-      I tried running the Office diagnostics. It found no issues
-      NOTE: the user stated she ran her Panda Antivirus program and believes is found an infected file and deleted. I looked at the log – and sure enough, a virus called “TRJ/CI.A” infected C:\Program Files\Microsoft Office\Office12\outlfltr.dat.  
Is my best option to restore this file? If so, How do I get it? It appears I need to extract it from a .CAB file. Could I copy it from a know good PC? If so, does it have to be the same O/S. I have a Windows 7 PC running the same Office 2007 enterprise version.


0
Comment
Question by:agieryic
  • 2
  • 2
5 Comments
 
LVL 48

Expert Comment

by:dbrunton
ID: 34879974
It is here.  http://support.microsoft.com/kb/943559

The file concerned is a junk filter.
0
 
LVL 48

Expert Comment

by:dbrunton
ID: 34879983
and an even more modern one http://support.microsoft.com/kb/2492475
0
 
LVL 43

Expert Comment

by:Jackie Man
ID: 34879990
1. Close Outlook 2007 first, make sure OUTLOOK.EXE IS NOT IN THE PROCESS LIST.

2. Try to go to the link below for the latest Junk Email Filter for Outlook 2007 first.

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=d306d46c-4269-4666-a219-9d840195d22e
0
 
LVL 1

Accepted Solution

by:
agieryic earned 0 total points
ID: 34971303
I tried all the above mention options to no avail - but is was good information

I Resolved the “outlfltr.dat” error by physically replacing the file in the original location with a file from a similar system with the same OS and Office 2007. Outlook now can “send and receive” without any issues.
0
 
LVL 1

Author Closing Comment

by:agieryic
ID: 35005206
Although I resolved the issue, the input I recieved was helpful and I would like to split the points for their input
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question