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User Access Issues SharePoint 2010 Foundations

We have a SharePoint Foundations site running on Windows 2008R2. We have some strange things happening around permissions/access. Users who could access the site before can no longer. If I go into Web Applications Management from the Central Admin and add a user under User Policy they can then access the site, but the entire site, which is not what we want, but at least they can now access the site.

The strange part is that if I add a new user to Active Directory and then add them to a SP group such as "Team Site Members" they can access the site fine. But any existing user in that same group gets access denied, even if I delete and re-add them to the group.

We did have an issue regarding our Active Directory where it had to be restored, so I think this is somehow related but SP sees the users just fine, seems to add the to groups fine, resolves their names when adding users.

I can't seem to find any logs that point to what is happening when a user gets "Error: Access Denied"

So basically the only way a user can access a site that they used to be able to is if I add them under "User Policy" from Central Admin, Web Applications Management.

Any ideas?
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CANLLC
Asked:
CANLLC
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1 Solution
 
irinucCommented:
Hi,

from what you explained, it looks to me like it is very possible to be caused by the Active Directory restore.
As a test, you could try and delete an existing user at site collection level (from people and groups) and then try to re-add him in the desired groups.
I suspect that the user GUIDs have changed, so this is why only deleting a user from a group and adding him back would not be sufficient - user needs to be deleted from the entire site collection, so that is added with the proper IDs.
If after this test user is able to access the site as expected, then this is definetelly the cause.

Hope this helps
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CANLLCAuthor Commented:
Thanks. That did it. I removed them as you said from the site collection level and re-added them and they now have access.
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irinucCommented:
Glad to hear this worked.
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