Solved

Windows Install not reconizing Hard Drive

Posted on 2011-02-12
8
431 Views
Last Modified: 2012-05-11
I have a Dell Precision 370 that I am trying to load Windows XP Pro on but when I boot from the disk it says that the hard drive is not recognized but I can see it in system setup.
0
Comment
Question by:ahmad1467
8 Comments
 
LVL 3

Expert Comment

by:dn0rm
ID: 34880309
'afternoon,

was there a different OS on this machine that required the hard drive to be formatted with a file system that windows may not recognize by chance?

was this HDD in this machine prior to attemping to install XP Pro or was it pulled out of an old machine?

do you have a drive enclosure you could use to hook the problem drive via USB to a working machine to better understand and gain access to tools to troubleshoot the drive?

let us know, thanks!!
0
 
LVL 32

Accepted Solution

by:
PowerEdgeTech earned 250 total points
ID: 34880315
Use this driver and copy the files to a floppy you can use to load the drivers - load them at the F6 prompt just after booting to the Windows CD (third-party RAID/storage drivers).

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=15450&lang=eng

If you don't have a machine on which to create a floppy or you do not want to use the floppy method, you can use the above driver and nLiteOS.com to integrate the driver into your XP files - this will create a new install CD.

Alternatively, you might be able to set SATA in the BIOS Setup (F2) to ATA or Compatibility Mode, although I would pursue one of the above options.
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 34880322
Also check to see if the Hard Drive is a SATA hard drive (common on newer machines) and XP will not install natively on a SATA drive. Either use the BIOS to set AHCI to compatability mode, or if the BIOS does not have that option, you need to find the SATA drivers from DELL for XP.  ... Thinkpads_User
0
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 34880418
The Dell XP SP3 reinstallation CD should already have the SATA drivers you need for the Windows installer to see the drive integrated onto it.  Are you using a generic installation CD?
0
Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 
LVL 5

Expert Comment

by:Iekos
ID: 34880429
Get Windows Xp with SP3.  That should do the trick.  Your missing drivers for either RAID or SATA.
0
 
LVL 7

Expert Comment

by:bclongacre
ID: 34880519
Another option would be you could download Nlite, import a copy of your Windows XP image, easily slipstream any service packs that are necessary, as well as integrate any drivers that you may want, including SATA drivers.

http://www.nliteos.com/

The other, easiest option, would be to follow thinkpads_users advise, but the BIOS option should be the easiest way to go.
0
 
LVL 34

Expert Comment

by:Michael-Best
ID: 34881522
Your HDD is SATA and your recovery CD should have the SATA drivers.
You may have a bad HDD? so Download UBCD (and burn a CD on another PC) then run HDD (and other if needed) diagnostics.
http://www.ultimatebootcd.com/download.html
0
 
LVL 91

Expert Comment

by:nobus
ID: 34881688
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
This article is an update and follow-up of my previous article:   Storage 101: common concepts in the IT enterprise storage This time, I expand on more frequently used storage concepts.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
This Micro Tutorial demonstrates using Microsoft Excel pivot tables, how to reverse engineer competitors' marketing strategies through backlinks.

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now