Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

SBS2003 and HP RDX Storageworks

Posted on 2011-02-12
7
Medium Priority
?
694 Views
Last Modified: 2012-05-11
I recently installed an HP RDX Storageworks external backup onto my SBS2003 server.  Since then, when I reboot, the server just sits at a black screen with flashing cursor.  If I unplug the RDX, it reboot just fine.  I've let it sit for a good 15 minutes at the blinking cursor - so if it eventually boots after that timeframe, I have not had the patience to wait and see.

If the server reboots after installing updates, this will be an issue as I am not onsite regularly.

Found someone with the same issue - it was suggested that the drive may be faulty.  This is a new unit, and backups are running just fine so not sure that could be the problem?

I used to have an Iomega drive connected and never had a problem with that on reboot.  Just started with the RDX.

anyone else seeing this problem?  Any ideas?

Thanks
0
Comment
Question by:lbit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
7 Comments
 
LVL 42

Expert Comment

by:Paul Solovyovsky
ID: 34880339
You have the boot order to boot from USB.  Change it to boot from Hard drive prior to usb and it will resolve the issue.  I'm assuming the RDX drive is connected via USB
0
 

Author Comment

by:lbit
ID: 34880621
Thanks for the idea, but I already checked that.  The boot order is set to hard drive, cd/rom, removable devices, in that order.
0
 
LVL 13

Accepted Solution

by:
connectex earned 2000 total points
ID: 34880917
Try disabling USB boot. I've seen it cause problems when iPods were connected to some laptops during a reboot.
0
Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

 

Author Comment

by:lbit
ID: 34883034
I'll give that a shot.  Won't be able to try for a couple days, so I'll post back then.
0
 

Author Comment

by:lbit
ID: 34906822
Unless I am missing something, I thought I would disable USB boot in the BIOS?  But nowhere in the BIOS menus do I find that option.  I also saw another post to make sure that boot priority is set as required.  But I don't have that option either.  The only thing I can do in the BIOS Boot menu is set the boot order.  So no luck.

Other ideas?
0
 

Author Comment

by:lbit
ID: 35392262
Have not received any further feedback on this issue.  I have found that this is a known bug with the RDX backup and the fix is to change USB boot priority to low.  Since I don't have that as an option on my server, will close/cancel this post and submit new one under server.
0
 

Author Closing Comment

by:lbit
ID: 35392347
Solution is correct, but I have a separate issue since I cannot disable usb boot on my server.
0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question