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  • Status: Solved
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Recall messages sent in error via Exchange

Hi

We occasionally send messages from info@domain.com to our internal Exchange 2007 users. Info is also an Exchange mailbox in the same org.

Someone has accidentally used an app that hooks into Exchange to send 1000 messages incorrectly yesterday.

The users won't read them until Monday morning, so given that it's the weekend, is there anyway to recall via Exchange at all?
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smith1974
Asked:
smith1974
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1 Solution
 
CuteadderCommented:
is it 1000 seperate messages? or one message to 1000 recipients?
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Were they sent by Microsoft Outlook or directly into the SMTP server? (if so no).
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
if it was sent by Microsoft Outlook you can Recall it.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
otherwise log into everyones mailbox, which may be frowned upon, or just send an email apologising for the fault, and ignore an delete.
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smith1974Author Commented:
One message to 1000 recipients. Was sent by an app that sends to an SMTP relay.

No chance of logging into 1000 mailboxes before Monday!

Is there a way in Exchange to remove messages from someone's mailbox (remove-message or something) if I provide the subject, sender etc?
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Unless you have third party tools and rules filter to run on all mailboxes.

as it's been sent into the SMTP queue, Microsoft Outlook will not be able to recall the message, because it didn't send it.

But we use

http://www.mapilab.com/exchange/rules/?ga&gclid=CI24nPH7hacCFY9O4Qoduyp9cw

this has rules that can be created on RUN on all mailboxes, from the server side.
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smith1974Author Commented:
Thanks everyone - looks like Exchange can't do this natively?
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Mapilab trials are available. Not too sure, if you get it up and running before am tomorrow!
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