Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Recall messages sent in error via Exchange

Posted on 2011-02-13
8
Medium Priority
?
484 Views
Last Modified: 2012-05-11
Hi

We occasionally send messages from info@domain.com to our internal Exchange 2007 users. Info is also an Exchange mailbox in the same org.

Someone has accidentally used an app that hooks into Exchange to send 1000 messages incorrectly yesterday.

The users won't read them until Monday morning, so given that it's the weekend, is there anyway to recall via Exchange at all?
0
Comment
Question by:smith1974
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
8 Comments
 
LVL 7

Expert Comment

by:Cuteadder
ID: 34883809
is it 1000 seperate messages? or one message to 1000 recipients?
0
 
LVL 123
ID: 34883812
Were they sent by Microsoft Outlook or directly into the SMTP server? (if so no).
0
 
LVL 123
ID: 34883816
if it was sent by Microsoft Outlook you can Recall it.
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 123
ID: 34883819
otherwise log into everyones mailbox, which may be frowned upon, or just send an email apologising for the fault, and ignore an delete.
0
 

Author Comment

by:smith1974
ID: 34883940
One message to 1000 recipients. Was sent by an app that sends to an SMTP relay.

No chance of logging into 1000 mailboxes before Monday!

Is there a way in Exchange to remove messages from someone's mailbox (remove-message or something) if I provide the subject, sender etc?
0
 
LVL 123

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 34883956
Unless you have third party tools and rules filter to run on all mailboxes.

as it's been sent into the SMTP queue, Microsoft Outlook will not be able to recall the message, because it didn't send it.

But we use

http://www.mapilab.com/exchange/rules/?ga&gclid=CI24nPH7hacCFY9O4Qoduyp9cw

this has rules that can be created on RUN on all mailboxes, from the server side.
0
 

Author Comment

by:smith1974
ID: 34884511
Thanks everyone - looks like Exchange can't do this natively?
0
 
LVL 123
ID: 34884519
Mapilab trials are available. Not too sure, if you get it up and running before am tomorrow!
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question