Recall messages sent in error via Exchange

Posted on 2011-02-13
Last Modified: 2012-05-11

We occasionally send messages from to our internal Exchange 2007 users. Info is also an Exchange mailbox in the same org.

Someone has accidentally used an app that hooks into Exchange to send 1000 messages incorrectly yesterday.

The users won't read them until Monday morning, so given that it's the weekend, is there anyway to recall via Exchange at all?
Question by:smith1974
  • 5
  • 2

Expert Comment

ID: 34883809
is it 1000 seperate messages? or one message to 1000 recipients?
LVL 119
ID: 34883812
Were they sent by Microsoft Outlook or directly into the SMTP server? (if so no).
LVL 119
ID: 34883816
if it was sent by Microsoft Outlook you can Recall it.
Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

LVL 119
ID: 34883819
otherwise log into everyones mailbox, which may be frowned upon, or just send an email apologising for the fault, and ignore an delete.

Author Comment

ID: 34883940
One message to 1000 recipients. Was sent by an app that sends to an SMTP relay.

No chance of logging into 1000 mailboxes before Monday!

Is there a way in Exchange to remove messages from someone's mailbox (remove-message or something) if I provide the subject, sender etc?
LVL 119

Accepted Solution

Andrew Hancock (VMware vExpert / EE MVE^2) earned 500 total points
ID: 34883956
Unless you have third party tools and rules filter to run on all mailboxes.

as it's been sent into the SMTP queue, Microsoft Outlook will not be able to recall the message, because it didn't send it.

But we use

this has rules that can be created on RUN on all mailboxes, from the server side.

Author Comment

ID: 34884511
Thanks everyone - looks like Exchange can't do this natively?
LVL 119
ID: 34884519
Mapilab trials are available. Not too sure, if you get it up and running before am tomorrow!

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Utilizing an array to gracefully append to a list of EmailAddresses
Read this checklist to learn more about the 15 things you should never include in an email signature.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit If you want to manage em…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question