Solved

HP Print Server Software

Posted on 2011-02-13
4
572 Views
Last Modified: 2012-05-11
I just took over a new network.  The printers is a HP laserjet 1320n using an ethernet cable.
I could not print a config page to get the IP address of the printer.  I have no way of finding the IP address of the priint device.
Each users port for that priner, has it listed as a standard TCP IP Port but does not list the IP Address.
How can i find the IP address without
- the old server to view reservations or DHCP scope info
see my printer config on an old PC for info.
Is there a utility to see what IP addresses are in use on the network? Doc2.docx
0
Comment
Question by:datzit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 120

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 500 total points
ID: 34883997
you need the configuration page from the printer

Print configuration page from the printer

When the printer is in the Ready state, press the GO button for about five seconds, until the Attention light turns on, and then release the button.
0
 

Author Comment

by:datzit
ID: 34884019
ok - will check that.. will have to be tomorrow as i have no office access...is there a way to check this through a network type of utility?
0
 
LVL 11

Expert Comment

by:BillBondo
ID: 34884026
To cold reset the Internal HP Jetdirect print server, turn off the printer. While pressing the Reset button on the back of the printer, turn on the printer. Continue to press the Reset button until the printer is in the Ready state (from 5 to 30 seconds). Two minutes after the printer reaches the Ready state, print another Network Configuration page, and check to see if a valid IP address is assigned to the printer. If the IP address is still zeros, Contact HP support.
0
 
LVL 120
ID: 34884078
The easiest is to get the Configiration page off the printer.

or, you could get the MAC address off the printer and Check DHCP for the IP Address.
0

Featured Post

MIM Survival Guide for Service Desk Managers

Major incidents can send mastered service desk processes into disorder. Systems and tools produce the data needed to resolve these incidents, but your challenge is getting that information to the right people fast. Check out the Survival Guide and begin bringing order to chaos.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Network ports are the threads that hold network communication together. They are an essential part of networking that can be easily ignore or misunderstood, my goals is to show those who don't have a strong network foundation how network ports opera…
In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question