Link to home
Start Free TrialLog in
Avatar of Sheldon Livingston
Sheldon LivingstonFlag for United States of America

asked on

Classic virus issue

Had redmond.exe.  Can now get on the Internet in safe mode only althought can ping sites in regular "mode".
XP Pro SP3

So, it appears that the virus is gone but the damage not.
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Flag of United Kingdom of Great Britain and Northern Ireland image

so what's the problem?
how did you remove it, what steps did you follow?
ASKER CERTIFIED SOLUTION
Avatar of edbedb
edbedb
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Sheldon Livingston

ASKER

Proxy is good...   Problem is that IE, Chrome, etc can't hit the Internet... nor can any antivirus programs (updates)... can only ping lest in Safe Mode.
Also reset IE, ran a couple of netsh resets (int ip and winsock) and removed/reinstalled the NIC drivers.
Figured it out... worse virus of them all.  Norton.
That was going to be my next guess.
Thanks for the assist.