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Sheldon LivingstonFlag for United States of America

asked on

Classic virus issue

Had redmond.exe.  Can now get on the Internet in safe mode only althought can ping sites in regular "mode".
XP Pro SP3

So, it appears that the virus is gone but the damage not.
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Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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so what's the problem?
how did you remove it, what steps did you follow?
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Proxy is good...   Problem is that IE, Chrome, etc can't hit the Internet... nor can any antivirus programs (updates)... can only ping lest in Safe Mode.
Also reset IE, ran a couple of netsh resets (int ip and winsock) and removed/reinstalled the NIC drivers.
Figured it out... worse virus of them all.  Norton.
That was going to be my next guess.
Thanks for the assist.