Classic virus issue

Posted on 2011-02-13
Last Modified: 2013-11-22
Had redmond.exe.  Can now get on the Internet in safe mode only althought can ping sites in regular "mode".
XP Pro SP3

So, it appears that the virus is gone but the damage not.
Question by:classnet
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LVL 121
ID: 34884483
so what's the problem?
LVL 121
ID: 34884488
how did you remove it, what steps did you follow?
LVL 23

Accepted Solution

edbedb earned 500 total points
ID: 34884554
Check your proxy settings and make sure it is not checked.
proxy settings - IE>Tools>Internet options>Connections>Lan settings
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Author Comment

ID: 34885336
Proxy is good...   Problem is that IE, Chrome, etc can't hit the Internet... nor can any antivirus programs (updates)... can only ping lest in Safe Mode.

Author Comment

ID: 34885412
Also reset IE, ran a couple of netsh resets (int ip and winsock) and removed/reinstalled the NIC drivers.

Author Comment

ID: 34885476
Figured it out... worse virus of them all.  Norton.
LVL 23

Expert Comment

ID: 34886535
That was going to be my next guess.

Author Closing Comment

ID: 34886703
Thanks for the assist.

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