Classic virus issue

Posted on 2011-02-13
Medium Priority
Last Modified: 2013-11-22
Had redmond.exe.  Can now get on the Internet in safe mode only althought can ping sites in regular "mode".
XP Pro SP3

So, it appears that the virus is gone but the damage not.
Question by:classnet
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
  • 2
LVL 123
ID: 34884483
so what's the problem?
LVL 123
ID: 34884488
how did you remove it, what steps did you follow?
LVL 23

Accepted Solution

edbedb earned 1500 total points
ID: 34884554
Check your proxy settings and make sure it is not checked.
proxy settings - IE>Tools>Internet options>Connections>Lan settings
Need protection from advanced malware attacks?

Look no further than WatchGuard's Total Security Suite, providing defense in depth against today's most headlining attacks like Petya 2.0 and WannaCry. Keep your organization out of the news with protection from known and unknown threats.


Author Comment

ID: 34885336
Proxy is good...   Problem is that IE, Chrome, etc can't hit the Internet... nor can any antivirus programs (updates)... can only ping lest in Safe Mode.

Author Comment

ID: 34885412
Also reset IE, ran a couple of netsh resets (int ip and winsock) and removed/reinstalled the NIC drivers.

Author Comment

ID: 34885476
Figured it out... worse virus of them all.  Norton.
LVL 23

Expert Comment

ID: 34886535
That was going to be my next guess.

Author Closing Comment

ID: 34886703
Thanks for the assist.

Featured Post

Ransomware Attacks Keeping You Up at Night?

Will your organization be ransomware's next victim?  The good news is that these attacks are predicable and therefore preventable. Learn more about how you can  stop a ransomware attacks before encryption takes place with our Ransomware Prevention Kit!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A look at what happened in the Verizon cloud breach.
Check out the latest tech news, community articles, and expert highlights in August's newsletter.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question