Solved

Rescheduled Outlook Meeting moves back to original time

Posted on 2011-02-13
3
4,321 Views
Last Modified: 2012-06-27
Hi
I have some users complaining that when they reschedule a recurring meeting in Outlook, the meeting moves for a short time and then moves back to its original time. It looks like this only happens for the person who changes the meeting time - ie all other participants of the meeting have the correct changed time of the meeting and the meeting does not revert back.

Can anyone shed some light on this?
0
Comment
Question by:CharHall_IT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 47

Accepted Solution

by:
apache09 earned 500 total points
ID: 34900988
Sounds like a case of Cached Exchange Mode.
Check the users accout settings
Under Exchange Server Name, untick the box that says, use cached exchange mode
0
 

Author Comment

by:CharHall_IT
ID: 34947087
We want out outlook clients working in cached mode. Is this a bug?
0
 
LVL 47

Assisted Solution

by:apache09
apache09 earned 500 total points
ID: 35002414
Are these clients using laptops? Or do you have network connectivity issues?
If eigther is YES, you could use Cached Exchange Mode.
However, it has always had it problems.

Check that they are all using SP3
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=e25b7049-3e13-433b-b9d2-5e3c1132f206&displaylang=en

Also check to make sure that the .ost file is on the local PC, not on a shared network drive, as they are not supported.

If eigther of the Above is NO, its best practice not to use it if you dont have to.

---------------------------------------------------------------

Just to confirm that the root of the issue is cached exchange mode
Diable it on one user, test and see if that works
If you can narrow it down to that then troubleshooting can be easier
0

Featured Post

To Patch or not to Patch? That is the question!

Don't get caught out like thousands of others around the world in the recent Ransomware Fiasco!
Discuss..
- Why it's not a good idea to wait before Patching
- Sensible approaches to Patching discussed
- Add your feedback, comments and suggestions

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
outlook email issue . 1 61
Out of the office Recurrence Out Of Office 3 43
How to update GAL in O365? 4 32
group calendar 7 18
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question