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Rescheduled Outlook Meeting moves back to original time

Posted on 2011-02-13
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Last Modified: 2012-06-27
Hi
I have some users complaining that when they reschedule a recurring meeting in Outlook, the meeting moves for a short time and then moves back to its original time. It looks like this only happens for the person who changes the meeting time - ie all other participants of the meeting have the correct changed time of the meeting and the meeting does not revert back.

Can anyone shed some light on this?
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Question by:CharHall_IT
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apache09 earned 500 total points
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Sounds like a case of Cached Exchange Mode.
Check the users accout settings
Under Exchange Server Name, untick the box that says, use cached exchange mode
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by:CharHall_IT
ID: 34947087
We want out outlook clients working in cached mode. Is this a bug?
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by:apache09
apache09 earned 500 total points
ID: 35002414
Are these clients using laptops? Or do you have network connectivity issues?
If eigther is YES, you could use Cached Exchange Mode.
However, it has always had it problems.

Check that they are all using SP3
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=e25b7049-3e13-433b-b9d2-5e3c1132f206&displaylang=en

Also check to make sure that the .ost file is on the local PC, not on a shared network drive, as they are not supported.

If eigther of the Above is NO, its best practice not to use it if you dont have to.

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Just to confirm that the root of the issue is cached exchange mode
Diable it on one user, test and see if that works
If you can narrow it down to that then troubleshooting can be easier
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