Solved

Offline Address Book download error in outlook 2007

Posted on 2011-02-13
4
835 Views
Last Modified: 2012-05-11
I want to setup exchange account in the non-domain computer, such as home computer or computer in other domains/partner company.
Everything is OK besides the Offline Address Book.
I try use IE to access https://domain.com/oab, it prompts for input password.
But it seems do not accept the domain account password.
Any idea how can i troubleshot this issue? Such any log or how can i check which URL is using for download OAB exactly.
Thank you.

Environment:
Exchange 2010, Outlook 2007
0
Comment
Question by:dickchan
  • 4
4 Comments
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34885975
Ok, are you trying to access Exchange over the Internet? If so then Outlook Anywhere is what you will be using. Test it via www.testexchangeconnectivity.com
0
 
LVL 31

Accepted Solution

by:
MegaNuk3 earned 500 total points
ID: 34885997
You should also be able to see what URLs are being used by performing the following:
1.) with Outlook open hold down CTRL key and right click on the Outlook icon in the bottom right hand corner of your screen
2.) Select "Test AutoConfiguration"
3.) Select "AutoDiscover" only
4.) enter valid username and password and then test

Look for the OAB URLs especially the one under HTTP/EXPR
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34886004
What error do you get when trying to download the OAB?
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34904409
Thanks for the points. Was the OAB URL incorrect?
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now