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pc restart instead of shutdown

Posted on 2011-02-14
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Last Modified: 2012-05-11
windows xp not shoutdown if i click shout down it is restarting
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Question by:abdul_malick
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by:
KOTiS earned 300 total points
ID: 34886789
Update your BIOS. Check the support page of your motherboards manufacturer.
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by:Guillermo Feijóo
Guillermo Feijóo earned 150 total points
ID: 34886794
Hi:

      Does that machine have to install updates? Maybe the start process is due to an installation end process.
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by:abdul_malick
ID: 34886797
how to update BIOS.
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by:houssam_ballout
houssam_ballout earned 150 total points
ID: 34886801
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by:Nicholas Ford
Nicholas Ford earned 150 total points
ID: 34886809
Check out this support bulletin from Microsoft.  Maybe it will help?
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by:KOTiS
KOTiS earned 300 total points
ID: 34886821
If you don't know your PC or motherboard manufacturer, then use the following free software to identify it...

http://www.cpuid.com/downloads/pc-wizard/2010.1.961-setup.exe
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by:abdul_malick
ID: 35082916
partially got solution
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