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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 290
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desktop

I have windows Server 2008 R2
my problem is
when i open  the server with  ctrl+Alt+delete and writ user nam administrator and password
not open disktop icon and toolbars it appear mous only and it same  in safe mode
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osgroup
Asked:
osgroup
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4 Solutions
 
eugene20022002Commented:
what happens if you ctrl+alt+del and select start task manager click on New task and type explorer.exe and then press enter or click ok
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chlebiTeam Leader IT InfrastructureCommented:
Is this related to local console login or remote desktop session?
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osgroupAuthor Commented:
when i  ctrl+alt+del not see  task manager  i see only  (lock this computer-switch user-log off-change password )
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osgroupAuthor Commented:
yeas  this  is related to local console login
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chlebiTeam Leader IT InfrastructureCommented:
This is strange... Does it work in safe more?
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osgroupAuthor Commented:
not work  in safe more
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chlebiTeam Leader IT InfrastructureCommented:
Try to get a Task Manager using Ctrl-Shift-Esc whle on he blank screen
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osgroupAuthor Commented:
I try  Ctrl-Shift-Esc not coming   task manager
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chlebiTeam Leader IT InfrastructureCommented:
Could be that your event logs are corrupt:

1) Boot from DVD to go to the repair mode.  
2) open administrative command prompt.
3) Go to windows drive
4) go to event log folder: cd c:\windows\system32\winevt
5) rename the folder: ren Logs Logs_bad
6) create a new empty one: mkdir Logs

exit repair mode and restart the system. This might help... let me know.
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osgroupAuthor Commented:
I try that  Boot from DVD to go to the repair mode. but  coming same problem
i found virus that name w32 tanatos.s and w32 tanatos.m
can you send me some tools to Remove it
thanks
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chlebiTeam Leader IT InfrastructureCommented:
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