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outlook 2007 send same email more than once

Posted on 2011-02-14
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Last Modified: 2012-05-11
im asking about the problem
my outlook 2007 send the same e mail more than once  and some times sent same email 8 once another time 3 once.

how to set outlook sent email one once only ?
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Question by:smartbusiness
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webzila earned 1000 total points
ID: 34887953
By default Outlook should just send the email once. There is no option to send the same email multiple times. There maybe an issue with your Outlook profile. I would try removing the profile and re-adding it to Outlook.
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by:smartbusiness
ID: 34895550
same problem after removing profile and adding again. is there another solution ?
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by:jasoncon
jasoncon earned 1000 total points
ID: 34902478
I have seen this issue happen when outlook does not shutdown properly. A user will close outlook and then reopen it at a later time leaving 2 instances of outlook running. Then when the user sends an email 2 will get sent. When you notice the problem happening check in task manager under the processes tab and see how many instances of outlook.exe show up in the list, if it more than 1 thats where the problem is.

A restart will temporarily solve the problem.


Unfortunately the only way that I have been able to solve the problem in the past is to completely remove outlook/office and reinstall
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Author Closing Comment

by:smartbusiness
ID: 34936962
thanks
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