Solved

Cannot install SQL Server 2005 SP4 - fails with errors

Posted on 2011-02-14
4
21,938 Views
Last Modified: 2012-05-11
Hi Experts,
I have a single SQL Server 2005 (running on Server 2003 std) which refuses to install SP4.. I have pasted the logs and the "SQL9_Hotfix_KB2463332_sqlrun_sql.msp.log" it refers to in the event log as an attachment.

I have searched the internet and have came across this article as a possible resolution but wanted to ask advice if this would resolve before trying it: http://support.microsoft.com/kb/925976

I recently had to reset the dbo onto one of the db's as it had been set to NULL somehow if this is related.

Any help is appreciated.


Application log:
-----------------------

Event Type:      Error
Event Source:      MsiInstaller
Event Category:      None
Event ID:      1023
Date:            13/02/2011
Time:            19:24:27
User:            MxxxxxL\administrator
Computer:      Cxxxxx1
Description:
Product: Microsoft SQL Server 2005 - Update 'Service Pack 4 for SQL Server Database Services 2005 ENU (KB2463332)' could not be installed. Error code 1603. Additional information is available in the log file C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB2463332_sqlrun_sql.msp.log.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 31 33 30 41 33 42 45   {130A3BE
0008: 31 2d 38 35 43 43 2d 34   1-85CC-4
0010: 31 33 35 2d 38 45 41 37   135-8EA7
0018: 2d 35 41 37 32 34 45 45   -5A724EE
0020: 36 43 45 32 43 7d 20 7b   6CE2C} {
0028: 30 33 34 42 42 44 44 44   034BBDDD
0030: 2d 30 46 35 33 2d 34 41   -0F53-4A
0038: 32 35 2d 39 41 42 38 2d   25-9AB8-
0040: 44 37 36 46 45 34 37 37   D76FE477
0048: 32 37 32 38 7d 20 31 36   2728} 16
0050: 30 33                     03      



Event Type:      Error
Event Source:      MsiInstaller
Event Category:      None
Event ID:      10005
Date:            13/02/2011
Time:            19:24:27
User:            MxxxxxL\administrator
Computer:      Cxxxxx1
Description:
Product: Microsoft SQL Server 2005 -- Error 29528. The setup has encountered an unexpected error while Setting Internal Properties. The error is: Fatal error during installation.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 31 33 30 41 33 42 45   {130A3BE
0008: 31 2d 38 35 43 43 2d 34   1-85CC-4
0010: 31 33 35 2d 38 45 41 37   135-8EA7
0018: 2d 35 41 37 32 34 45 45   -5A724EE
0020: 36 43 45 32 43 7d         6CE2C}  



system log:
-------------------
Event Type:      Error
Event Source:      Windows Update Agent
Event Category:      Installation
Event ID:      20
Date:            13/02/2011
Time:            19:24:33
User:            N/A
Computer:      Cxxxxxx1
Description:
Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft SQL Server 2005 Service Pack 4 (KB2463332).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65   Win32HRe
0008: 73 75 6c 74 3d 30 78 38   sult=0x8
0010: 30 30 37 30 36 34 33 20   0070643
0018: 55 70 64 61 74 65 49 44   UpdateID
0020: 3d 7b 35 32 43 42 42 41   ={52CBBA
0028: 43 32 2d 37 44 36 41 2d   C2-7D6A-
0030: 34 31 35 42 2d 42 41 46   415B-BAF
0038: 38 2d 37 41 33 45 33 31   8-7A3E31
0040: 34 44 46 34 39 31 7d 20   4DF491}
0048: 52 65 76 69 73 69 6f 6e   Revision
0050: 4e 75 6d 62 65 72 3d 31   Number=1
0058: 30 30 20 00               00 .  

SQL9-Hotfix-KB2463332-sqlrun-sql.log
0
Comment
Question by:fieryfredo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 57

Assisted Solution

by:Raja Jegan R
Raja Jegan R earned 250 total points
ID: 34887035
>> Failed to find installation media path due to datastore exception in FindSetupFolder()

Saw this one from your log file..
If you are trying to install SP4 from network, then try copying the installer to the local server machine and install which can help out sometimes.
Also try the workaround mentioned in the Support document..
0
 
LVL 15

Accepted Solution

by:
Aaron Shilo earned 250 total points
ID: 34887975
hi

your error is very specific checkout line 2423 in the log file.
" Error Code: 0x80070534 (1332)
Windows Error Text: No mapping between account names and security IDs was done."

you have no choice you need to implement http://support.microsoft.com/kb/925976

0
 

Author Closing Comment

by:fieryfredo
ID: 35736803
KB925976 is the answer.
0

Featured Post

Get proactive database performance tuning online

At Percona’s web store you can order full Percona Database Performance Audit in minutes. Find out the health of your database, and how to improve it. Pay online with a credit card. Improve your database performance now!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Slowly Changing Dimension Transformation component in data task flow is very useful for us to manage and control how data changes in SSIS.
It is possible to export the data of a SQL Table in SSMS and generate INSERT statements. It's neatly tucked away in the generate scripts option of a database.
Via a live example, show how to extract insert data into a SQL Server database table using the Import/Export option and Bulk Insert.
Via a live example, show how to set up a backup for SQL Server using a Maintenance Plan and how to schedule the job into SQL Server Agent.

634 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question