Windows Server 2008R2 - Remote Control User Session. Session (id x)Remote Control Failed?
Hello all,
I am having an issue when trying to remote control a user session on Windows Server 2008R2.
If I log onto the system as the domain Administrator, I am able to control the session of users. However If I log onto my own account as Domain Admin, member of the Administrator group. I recieve an error which is:
Windows Task Manager:
Session (ID x) Remote Control Failed
There are many Domain Admins in my organization - which means we can't all simply log on as the Domain Administrator to our servers.
How can I enable Remote Desktop Session Shadows on all of my Domain Admin accounts?
Thank you for your time.
I am having an issue when trying to remote control a user session on Windows Server 2008R2.
If I log onto the system as the domain Administrator, I am able to control the session of users. However If I log onto my own account as Domain Admin, member of the Administrator group. I recieve an error which is:
Windows Task Manager:
Session (ID x) Remote Control Failed
There are many Domain Admins in my organization - which means we can't all simply log on as the Domain Administrator to our servers.
How can I enable Remote Desktop Session Shadows on all of my Domain Admin accounts?
Thank you for your time.
ASKER
Hi Cuteadder,
I am connecting to the TS session via RDP - Once logged in I then use the Task Manager > Users Tab - to remote control the user in question. It is then when I am faced with the session error.
However, if I do this same process using the Domain Admin account - it works.
I am a member of the Domain Admin group, which is also a member of the Administrators group on the Server.
Thanks for your quick reply.
I am connecting to the TS session via RDP - Once logged in I then use the Task Manager > Users Tab - to remote control the user in question. It is then when I am faced with the session error.
However, if I do this same process using the Domain Admin account - it works.
I am a member of the Domain Admin group, which is also a member of the Administrators group on the Server.
Thanks for your quick reply.
if you go into...
Remote Desktop session host config > RDP-TCP > properties > sessions tab and remote control tab
are these options set for you to be allowed to take control and take control without the users permissions?
Remote Desktop session host config > RDP-TCP > properties > sessions tab and remote control tab
are these options set for you to be allowed to take control and take control without the users permissions?
SOLUTION
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Tick as many of those boxes as you can...
start a new RDP session and try again...
both the users and the admins RDP session needs to be started again...
start a new RDP session and try again...
both the users and the admins RDP session needs to be started again...
SOLUTION
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ASKER CERTIFIED SOLUTION
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That's interesting, thank you for letting us know!
ASKER
I did not accept Cuteadders comment #34887459
The accepted solution is #34914724.
I don't know where thi
The accepted solution is #34914724.
I don't know where thi
ASKER
Finalised and closed.
ASKER
This is the working soloution.
Are you connecting to the session from within a TS session?