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Error with Citrix Web Interface - Xenapp

Posted on 2011-02-14
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Medium Priority
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Last Modified: 2012-06-21
I have recently downloaded the latest version of Xenapp and installed in on our server. It was working fine when configured and shipped out to data centre.

Everything seems to be configured correctly.  When i try and access the newly created Web Interface I get the following message -


------------------------------------------------------------------------
Internal Error
The Web site is experiencing technical difficulties. We apologize for any inconvenience.

The internal error may only be temporary. Try reconnecting and, if the problem persists, contact your system administrator.
-------------------------------------------------------------------------

The server is running Windows server 2003 SP 2 with IIS 7 and all the latest updates.  I have created several different WI in the hope i did something wrong in the creation but they all give me the same problem.  I even tried deleting and recreating but with no luck.
I have tried a number of unstaills of WI and IIS as well as hotfixes fro Citrix.

Getting this error in the Servers App Log:
------------------------------------------------------------------------
Log Name:      Application
Source:        ASP.NET 2.0.50727.0
Date:          2/14/2011 6:11:14 PM
Event ID:      1310
Task Category: Web Event
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      XXXXXX XENAPP SERVER NAME XXXXX
Description:
Event code: 3007
Event message: A compilation error has occurred.
Event time: 2/14/2011 6:11:14 PM
Event time (UTC): 2/14/2011 2:11:14 PM
Event ID: 3553144cc13c4c1b9e282924a94a33b1
Event sequence: 3
Event occurrence: 1
Event detail code: 0
 
Application information:
    Application domain: /LM/W3SVC/1/ROOT/Citrix/PNAgent-1257-129421662495640590
    Trust level: Full
    Application Virtual Path: /Citrix/PNAgent
    Application Path: C:\inetpub\wwwroot\Citrix\PNAgent\
    Machine name: WMEDEVOCTX01
 
Process information:
    Process ID: 10160
    Process name: w3wp.exe
    Account name: IIS APPPOOL\CitrixWebInterface5.3.0AppPool
 
Exception information:
    Exception type: HttpCompileException
    Exception message: (0): error VJS1581: Internal Compiler Error: f:\jsertm\vjsharp\sdk\bjdev\compiler\vjsc\codegen\class_path.cpp
 
Request information:
    Request URL: http://localhost/Citrix/PNAgent/config.xml 
    Request path: /Citrix/PNAgent/config.xml
    User host address: ::1
    User:  
    Is authenticated: False
    Authentication Type:  
    Thread account name: IIS APPPOOL\CitrixWebInterface5.3.0AppPool
 
Thread information:
    Thread ID: 9
    Thread account name: IIS APPPOOL\CitrixWebInterface5.3.0AppPool
    Is impersonating: False
    Stack trace:    at System.Web.Compilation.AssemblyBuilder.Compile()
   at System.Web.Compilation.BuildProvidersCompiler.PerformBuild()
   at System.Web.Compilation.CodeDirectoryCompiler.GetCodeDirectoryAssembly(VirtualPath virtualDir, CodeDirectoryType dirType, String assemblyName, StringSet excludedSubdirectories, Boolean isDirectoryAllowed)
   at System.Web.Compilation.BuildManager.CompileCodeDirectory(VirtualPath virtualDir, CodeDirectoryType dirType, String assemblyName, StringSet excludedSubdirectories)
   at System.Web.Compilation.BuildManager.CompileCodeDirectories()
   at System.Web.Compilation.BuildManager.EnsureTopLevelFilesCompiled()
   at System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters)
 
 
Custom event details:

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="ASP.NET 2.0.50727.0" />
    <EventID Qualifiers="32768">1310</EventID>
    <Level>3</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-02-14T14:11:14.000000000Z" />
    <EventRecordID>32892</EventRecordID>
    <Channel>Application</Channel>
    <Computer>WMEDEVOCTX01.dubai.evo.ads</Computer>
    <Security />
  </System>
  <EventData>
    <Data>3007</Data>
    <Data>A compilation error has occurred.</Data>
    <Data>2/14/2011 6:11:14 PM</Data>
    <Data>2/14/2011 2:11:14 PM</Data>
    <Data>3553144cc13c4c1b9e282924a94a33b1</Data>
    <Data>3</Data>
    <Data>1</Data>
    <Data>0</Data>
    <Data>/LM/W3SVC/1/ROOT/Citrix/PNAgent-1257-129421662495640590</Data>
    <Data>Full</Data>
    <Data>/Citrix/PNAgent</Data>
    <Data>C:\inetpub\wwwroot\Citrix\PNAgent\</Data>
    <Data>WMEDEVOCTX01</Data>
    <Data>
    </Data>
    <Data>10160</Data>
    <Data>w3wp.exe</Data>
    <Data>IIS APPPOOL\CitrixWebInterface5.3.0AppPool</Data>
    <Data>HttpCompileException</Data>
    <Data>(0): error VJS1581: Internal Compiler Error: f:\jsertm\vjsharp\sdk\bjdev\compiler\vjsc\codegen\class_path.cpp</Data>
    <Data>http://localhost/Citrix/PNAgent/config.xml</Data>
    <Data>/Citrix/PNAgent/config.xml</Data>
    <Data>::1</Data>
    <Data>
    </Data>
    <Data>False</Data>
    <Data>
    </Data>
    <Data>IIS APPPOOL\CitrixWebInterface5.3.0AppPool</Data>
    <Data>9</Data>
    <Data>IIS APPPOOL\CitrixWebInterface5.3.0AppPool</Data>
    <Data>False</Data>
    <Data>   at System.Web.Compilation.AssemblyBuilder.Compile()
   at System.Web.Compilation.BuildProvidersCompiler.PerformBuild()
   at System.Web.Compilation.CodeDirectoryCompiler.GetCodeDirectoryAssembly(VirtualPath virtualDir, CodeDirectoryType dirType, String assemblyName, StringSet excludedSubdirectories, Boolean isDirectoryAllowed)
   at System.Web.Compilation.BuildManager.CompileCodeDirectory(VirtualPath virtualDir, CodeDirectoryType dirType, String assemblyName, StringSet excludedSubdirectories)
   at System.Web.Compilation.BuildManager.CompileCodeDirectories()
   at System.Web.Compilation.BuildManager.EnsureTopLevelFilesCompiled()
   at System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters)
</Data>
  </EventData>
</Event>
------------------------------------------------------------------------

Any ideas. Causing major delay with deployment of end user system and costing me money due to SLA etc.

Thanks
Mark
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Question by:Mark Galvin
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8 Comments
 
LVL 19

Expert Comment

by:basraj
ID: 34888152
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LVL 13

Author Comment

by:Mark Galvin
ID: 34888190
Hi

thanks for thst. Onl;y one server in the farm and the WI is on 5.3.

aLso, I tried what is in the article and it just reduces that time for the Interal Error to appear.

Thanks
Mark
0
 
LVL 19

Expert Comment

by:basraj
ID: 34888211
Restart the IMA service on the servers mainly on the XML broker server. THey may be hung..
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This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
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Expert Comment

by:basraj
ID: 34888228
0
 
LVL 13

Author Comment

by:Mark Galvin
ID: 34888362
Hi

I had seen that lnk and treid but there is no LMC program folder on there - that I can find!

The server has been restarted lots so IMA service isnt hung.

Really stuck
0
 
LVL 13

Author Comment

by:Mark Galvin
ID: 34888671
I have just come across this http://forums.citrix.com/thread.jspa?messageID=1487807 and that hasnt helped. When I try to add permissions in it gives me an access denied message!
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Accepted Solution

by:
Mark Galvin earned 0 total points
ID: 34889186
Hi

I have restarted the server and applied the permissions listed here http://forums.citrix.com/thread.jspa?messageID=1487807 and it now works.

Thanks
Mark
0
 
LVL 13

Author Closing Comment

by:Mark Galvin
ID: 34932097
I fixed this myself.
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