Solved

HP8150 receives test page but won't print

Posted on 2011-02-14
5
719 Views
Last Modified: 2013-12-15
Hi, I'm having a brain fart.  I have an HP8150 networked and I moved it from one location to another.  Once I plugged it in, I did a cold reset so that I could get an IP address for the port it was plugged into.  After I received the IP, I went onto the printer via the internet to make sure it was set to manual/ no bootp.  I configured it on the server with the correct IP address and I can send a test page, but it won't print out from the printer.  I noticed these things:

There's a green link light on the back of the printer but no activity.
I made sure I plugged the patch cable into a 60 port on the switch and I get a light.
Configuration report states that it has a 60 address
I updated the driver in the print server and then went back to the old driver and it still doesn't print
The only thing I can't configure is the DNS, I went onto the printer manually and I went to the printer on the internet but the HP configuration utility only has a spot for DHCP/BootP.

Help Me!!!!
0
Comment
Question by:mbcasey
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 19

Expert Comment

by:Rob Hutchinson
ID: 34890197
Do you have a laptop using a crossover cable( or bring a small switch/hub using normal network cables) and connect to the printer directly to see if you can print?

Or just try and bring up the printer's web page from the workstations that are unable to print to it?

For example, if the printer's IP address is 192.168.1.25

then type this in:
http://192.168.1.25

0
 

Author Comment

by:mbcasey
ID: 34891910
I can get to the printers web page that's why i can't understand why nothing comes out of the printer.  I verified that the printer was assigned the correct ip in the print server properties.
0
 
LVL 19

Accepted Solution

by:
Rob Hutchinson earned 500 total points
ID: 34893127
can you print to the printer when directly connected to it using a laptop?

When you said you configured it with the correct IP, did you also include the subnet and gateway entries?
0
 
LVL 19

Expert Comment

by:Rob Hutchinson
ID: 34893134
Another thing you can try, is to perform a test print via the printer's web page.
0
 

Author Closing Comment

by:mbcasey
ID: 34911615
Thanks!  I couldn't get the printer to accept the new gateway address but I found out there was a glitch that I had to fix.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you’re like me and you like peace and quiet, saving money, and pretty lights, then this article is for you. For financial reasons, I buy all the Cisco equipment for my home lab second-hand. The first thing to wear out is usually one of the coo…
This article will step through configuring a SonicWALL appliance to utilize an internal DHCP server for Global VPN Client (GVC) hosts.  There are times when using an external (external to the SonicWALL) DHCP server, such as Windows Servers, isn’t pr…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question