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HP8150 receives test page but won't print

Posted on 2011-02-14
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Last Modified: 2013-12-15
Hi, I'm having a brain fart.  I have an HP8150 networked and I moved it from one location to another.  Once I plugged it in, I did a cold reset so that I could get an IP address for the port it was plugged into.  After I received the IP, I went onto the printer via the internet to make sure it was set to manual/ no bootp.  I configured it on the server with the correct IP address and I can send a test page, but it won't print out from the printer.  I noticed these things:

There's a green link light on the back of the printer but no activity.
I made sure I plugged the patch cable into a 60 port on the switch and I get a light.
Configuration report states that it has a 60 address
I updated the driver in the print server and then went back to the old driver and it still doesn't print
The only thing I can't configure is the DNS, I went onto the printer manually and I went to the printer on the internet but the HP configuration utility only has a spot for DHCP/BootP.

Help Me!!!!
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Question by:mbcasey
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5 Comments
 
LVL 19

Expert Comment

by:Rob Hutchinson
ID: 34890197
Do you have a laptop using a crossover cable( or bring a small switch/hub using normal network cables) and connect to the printer directly to see if you can print?

Or just try and bring up the printer's web page from the workstations that are unable to print to it?

For example, if the printer's IP address is 192.168.1.25

then type this in:
http://192.168.1.25

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Author Comment

by:mbcasey
ID: 34891910
I can get to the printers web page that's why i can't understand why nothing comes out of the printer.  I verified that the printer was assigned the correct ip in the print server properties.
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Accepted Solution

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Rob Hutchinson earned 500 total points
ID: 34893127
can you print to the printer when directly connected to it using a laptop?

When you said you configured it with the correct IP, did you also include the subnet and gateway entries?
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LVL 19

Expert Comment

by:Rob Hutchinson
ID: 34893134
Another thing you can try, is to perform a test print via the printer's web page.
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Author Closing Comment

by:mbcasey
ID: 34911615
Thanks!  I couldn't get the printer to accept the new gateway address but I found out there was a glitch that I had to fix.
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