Solved

why when trying to reinstall windows picture and fax viewer do i keep getting access denied to shimgvw.dll

Posted on 2011-02-14
13
506 Views
Last Modified: 2012-06-27
I am trying to reinstall windows picture and fax viewer. When I run "regsvr32 c:\windows\system32\shimgvw.dll" I get access denied. I even logged on in safe mode and still access denied. How can I reinstall?
0
Comment
Question by:lcoiro
  • 4
  • 2
  • 2
  • +4
13 Comments
 
LVL 10

Expert Comment

by:ThorinO
ID: 34890171
Could be related to this? http://support.microsoft.com/kb/2483185

You could check to see if the KB is installed on your system causing the problem https://www.microsoft.com/technet/security/bulletin/MS11-006.mspx
0
 
LVL 23

Expert Comment

by:Brian B
ID: 34890176
It could be that some component of Windows still has it in use. In safe mode, or better yet safe mode command prompt, try renaming it. That will tell you if this is really the file that is causing the problem.
0
 
LVL 5

Expert Comment

by:_-MYFOX-_
ID: 34890251
When you try this command (with or without /u) are you doing so while under administrator privilege?

can you try this
regsvr32 /i shimgvw.dll

You should see a dialog box that says:
DllRegisterServer and DllInstall in shimgvw.dll succeeded

My2Cent
0
Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 

Author Comment

by:lcoiro
ID: 34890304
I have tried renaming the dll in safe mode and still get access denied.I am logged on in each case as an administrator. I have not tried it in safe mode command prompt. That will be my next step.
0
 

Author Comment

by:lcoiro
ID: 34890652
Any idea what component would be in use? I have looked and I see nothing. I see the dll in the windows\system32 folder but access is denied. And I am logged on as an administrator.
0
 
LVL 5

Expert Comment

by:EnriquePhoenix
ID: 34890913
You can try unlocker to delete the file. I have not found a file that it could not delete.

http://www.filehippo.com/download_unlocker/

I would definitely try /u before trying unlocker
0
 
LVL 15

Expert Comment

by:Russell_Venable
ID: 34903657
Icoiro, That file is disabled by most recent security update.

You will need to disable the update by clicking on disable fixit from Here. Let me give a heads up though. If you disable this you are leaving your system open to exploitation through that file. All the fix does is set a Security policy disabling the use of shimgvw.dll and nothing more. Its up to you if you want to still use it or not. Just remember my warning when making your final decision.
0
 

Author Comment

by:lcoiro
ID: 34915298
I found the reason that I could not register the dll. I looked at the security on the file and all users had access except for the everyone group, which was denied access. I gave full control to everyone and the dll registered with no further problems. Windows picture and fax viewer were immediately available.

Thanks to all for your help.
0
 
LVL 23

Expert Comment

by:Brian B
ID: 34954393
Glad to hear it. So it was a security rights issue. I suppose my solution would have worked as well. Anyway, please close the question and assign points as you see fit.
0
 

Author Comment

by:lcoiro
ID: 35073277
The only way I could register the dll was to give full control to the everyone group. The users had full control but the everyone group did not. After granting full control the dll registered sucessfully.
0
 
LVL 15

Expert Comment

by:Russell_Venable
ID: 35077390
Yes, this is why I explained that up above as a GPO security policy as it was stated from microsoft themselves. The controls where modified to protect the user from "Drive-by attacks" when surfing the Internet that use exploit code directed at shimgvw.dll in a malicious manor.
0
 

Accepted Solution

by:
ee_auto earned 0 total points
ID: 35331255
Question PAQ'd and stored in the solution database.
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
INTRODUCTION The purpose of this document is to demonstrate the Installation and configuration of the Data Protection Manager product. Note that this demonstration was prepared on the basis of Windows OS is 2008 R2 and DPM 2010. DATA PROTECTI…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question