Solved

validation failed on iphones

Posted on 2011-02-14
4
486 Views
Last Modified: 2012-05-11
hello, we just setup a client on exchange 2007. their owa site uses a public cert. we have successfully gotten all of their droids to sync email wirelessly however when we do this on the iphones, it fails validation of the exchange account. We even ran a test from checkexchangeconnectiy website and our activesync looks to be in great shape. Any suggestions on what could be going on here?
0
Comment
Question by:StarfishTech
  • 2
4 Comments
 
LVL 7

Assisted Solution

by:scraby
scraby earned 125 total points
ID: 34890649
they are using a public certificate?  if you go to their owa site using any browser does the browser trust the certificate?  what if you browse to the owa site using the browser on the phone? not sure if this is an option on iphone but have you tried to install the certificate on the phone?
0
 
LVL 4

Assisted Solution

by:RobertParten
RobertParten earned 250 total points
ID: 34890685
There isn't really an issue to do with the Iphones more than the Iphones are just being kind of weird OR you could have a Active Directory issue.

Go into Active Directory of the effected user, right click on their name and select "properties" and the "security" tab. From there go to "Advanced" and put a check box in "Inherit parent permissions" and then try to resync.

http://www.tr.txstate.edu/get-connected/computerservices/e-mail-setup/iphone-exchange.html

Is a good walk through
0
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 125 total points
ID: 34891217
If testexchangeconnectivity passes all tests happily, then it sounds like you are entering the wrong info in on the iPhone.

All you need to enter is your email address, password, internal domain name e.g.internaldomain and fqdn (fully qualified domain name) for your server which is something like mail.domain.com

Are you entering this info?
0
 
LVL 4

Assisted Solution

by:RobertParten
RobertParten earned 250 total points
ID: 34891282
I am assuming that the part where he just said " Just setup on Exchange 2007" indicates either a migration/transition from older version or new implementation, correct?
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question