?
Solved

validation failed on iphones

Posted on 2011-02-14
4
Medium Priority
?
506 Views
Last Modified: 2012-05-11
hello, we just setup a client on exchange 2007. their owa site uses a public cert. we have successfully gotten all of their droids to sync email wirelessly however when we do this on the iphones, it fails validation of the exchange account. We even ran a test from checkexchangeconnectiy website and our activesync looks to be in great shape. Any suggestions on what could be going on here?
0
Comment
Question by:StarfishTech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 7

Assisted Solution

by:scraby
scraby earned 500 total points
ID: 34890649
they are using a public certificate?  if you go to their owa site using any browser does the browser trust the certificate?  what if you browse to the owa site using the browser on the phone? not sure if this is an option on iphone but have you tried to install the certificate on the phone?
0
 
LVL 4

Assisted Solution

by:RobertParten
RobertParten earned 1000 total points
ID: 34890685
There isn't really an issue to do with the Iphones more than the Iphones are just being kind of weird OR you could have a Active Directory issue.

Go into Active Directory of the effected user, right click on their name and select "properties" and the "security" tab. From there go to "Advanced" and put a check box in "Inherit parent permissions" and then try to resync.

http://www.tr.txstate.edu/get-connected/computerservices/e-mail-setup/iphone-exchange.html

Is a good walk through
0
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 34891217
If testexchangeconnectivity passes all tests happily, then it sounds like you are entering the wrong info in on the iPhone.

All you need to enter is your email address, password, internal domain name e.g.internaldomain and fqdn (fully qualified domain name) for your server which is something like mail.domain.com

Are you entering this info?
0
 
LVL 4

Assisted Solution

by:RobertParten
RobertParten earned 1000 total points
ID: 34891282
I am assuming that the part where he just said " Just setup on Exchange 2007" indicates either a migration/transition from older version or new implementation, correct?
0

Featured Post

What Is Blockchain Technology?

Blockchain is a technology that underpins the success of Bitcoin and other digital currencies, but it has uses far beyond finance. Learn how blockchain works and why it is proving disruptive to other areas of IT.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
how to add IIS SMTP to handle application/Scanner relays into office 365.
Suggested Courses
Course of the Month10 days, 12 hours left to enroll

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question