I have an older MacBook with a full backup of an iPhone that i need to restore onto a replacement iPhone without upgrading the MacBook to make it compatible with the new handset.
How do i/can i rip the itunes backup from the MacBook and load it onto a PC which I can upgrade to the latest version of iTunes then restore the user data ?
Are the file formats even compatible ? Am I locked into a MAC upgrade at this point ?
Full story below....
Corporate dignitary had an issue with one of his family's iPhone (3GS) - 'no SIM card' issue. ATT changed the SIM card which failed to fix the problem.
Apple genius asked that i change the SIM card despite showing him the receipt showing i had done exactly that 20 minutes earlier. Second genius decided that it was simply dirty contacts and so used a can of air to blow out any offending dust, to no effect and so genius number three was called over. There were more Apple staff that customers on this day as this coincided with the launch of the Verizon iPhone with few in store buyers it seems.
Anyway after three geniuses and two other staff it was decided that a new phone was required and so as 'Apple isnt responsible for any users data' i had to locate the users machine that this was synched to.
Day later I go back to the Genius Bar and ensure that i have the phone backed up and they hand me the new phone at which point they are stunned that i want to restore the back up and test the phone while i am at the store.
Lo and behold the phone requires a newer version of iTunes and so genius 1 says not a problem after i explained that i have already trashed my daughters iPod with an 'upgrade to nowhere' on an older Macbook and can we check before we go ahead. Genius 2 tells me its routine and automatic so the iTunes version upgrade is downloaded but then fails to install as it requires a newer version of the Mac OS. I ask genius 1 & 2 to explain how after explaining the upgrade to nowhere issue we are in this mess.
The answer is simple i just need to upgrade the Mac OS at a cost of around $200.
I ask genius 1 & 2 if the MacBook can actually support the new OS in its current configuration and as expected it cannot so i now need a memory upgrade as well.
Looking at the new OS before I go into that process I see that the barest minimum spec is the maximum that this machine can be expanded to which would also requires a severe hard disk cleansing or larger drive installed.
At that point we are probably $500 into the upgrade process to basically replace a faulty phone under warranty.
The shop manager seeing this confused mass of geniuses trying to resolve an issue to the amusement of the customers and recognizing that this is not exactly a selling point decides to intervene to tell me that it wouldnt be any different with my Blackberry !
Well head genius let me show you the 'Enterprise Activation Feature' ...the response ? Wow thats pretty cool !