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Brett BentleyFlag for United States of America

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Subdomains with www

I adopted a server years ago with several sites that were setup using subdomains with a www. The domain (i.e. www.abcstore.store.com) has worked all this time, but once I switched to using Register.com's DNS servers, I can't figure out how to configure the same address. I have abcstore.store.com working, but the SSL is set for www.abcstore.store.com and I need to get that working. Tech support from Register.com gave me two different responses, so I'm hoping someone here can be of more help.

~Brett
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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Create an A Record in the domain for host www.
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My apoligies as I may not have provided quite enough information.

I have two stores on subdomains of stores.com (not the real domain of course). I have abcstore.stores.com and xyzstore.stores.com. I need to have the "www" as part of the adress for SSL purposes.

In Register.com's DNS tools I made an A record for each of those (without the www) and they're correctly resolving. The last tech I spoke to added "www.abcstore" in the first available field as the solution. The other tech I spoke with said this would not work. So far, this isn't resolving (these changes are almost always immediate for me) and I'm hoping to get some
just out of curiosity why do you need www for SSL purposes?
ah, okay, so you need to have

so domain name is stores.com

and you have subdomains already abc and xyz, and you want to append a www at the front!
That was the friendly name entered when creating the csr so the cert only works with the www.
Yes.
ASKER CERTIFIED SOLUTION
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Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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That is what I had been done by instinct the first time around. Since it didn't resolve as quickly as I'm used to I got on with their tech support that told me a way of doing it the the CNAME.  This also wasn't resolving so I went back and we essentially put it back to the way I originally thought to do it, but again it wasn't resolving as quickly as I'm accustomed to. You have confirmed for me that this is the way to do it and I see just now that it is resolving correctly.  Thanks.