Subdomains with www

I adopted a server years ago with several sites that were setup using subdomains with a www. The domain (i.e. www.abcstore.store.com) has worked all this time, but once I switched to using Register.com's DNS servers, I can't figure out how to configure the same address. I have abcstore.store.com working, but the SSL is set for www.abcstore.store.com and I need to get that working. Tech support from Register.com gave me two different responses, so I'm hoping someone here can be of more help.

~Brett
Brett BentleyAsked:
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Create an A Record in the domain for host www.
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Brett BentleyAuthor Commented:
My apoligies as I may not have provided quite enough information.

I have two stores on subdomains of stores.com (not the real domain of course). I have abcstore.stores.com and xyzstore.stores.com. I need to have the "www" as part of the adress for SSL purposes.

In Register.com's DNS tools I made an A record for each of those (without the www) and they're correctly resolving. The last tech I spoke to added "www.abcstore" in the first available field as the solution. The other tech I spoke with said this would not work. So far, this isn't resolving (these changes are almost always immediate for me) and I'm hoping to get some
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
just out of curiosity why do you need www for SSL purposes?
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
ah, okay, so you need to have

so domain name is stores.com

and you have subdomains already abc and xyz, and you want to append a www at the front!
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Brett BentleyAuthor Commented:
That was the friendly name entered when creating the csr so the cert only works with the www.
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Brett BentleyAuthor Commented:
Yes.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
ah, so what you mean is the current certificate you have is www.abc.stores.com! (I thought so!)

in the subdomain abc.stores.com

can you not create an A record of www for host x.x.x.x.

and same in subdomain xyx.stores.com

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Brett BentleyAuthor Commented:
That is what I had been done by instinct the first time around. Since it didn't resolve as quickly as I'm used to I got on with their tech support that told me a way of doing it the the CNAME.  This also wasn't resolving so I went back and we essentially put it back to the way I originally thought to do it, but again it wasn't resolving as quickly as I'm accustomed to. You have confirmed for me that this is the way to do it and I see just now that it is resolving correctly.  Thanks.
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